Highly-motivated Senior Loan Specialist with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Senior Loan Specialist
World Finance
Greenville, SC
07.2022 - Current
Train new associates as they are hired
Assist managers in maintaining compliance on the team
Collaborate with associates to find the best solutions
Complete projects
Review loan applications for new and former borrowers.
Compile detailed reports regarding operations
Provide support for associates during daily operation
Communicate with associates to resolve issues that may arise in managers absence
Provide insight and recommendations to improve processes and efficiency
Act as a role model for the Company
Loan Specialist
World Finance
Greenville , SC
08.2021 - 07.2022
Reviewed loan applications for new and former borrowers
Answered customer questions regarding the loans we offer.
Making sound loan decisions
Selling insurances and ancillary products when applicable.
working alongside the branches to deliver excellent customer service.
Account Specialist
World Acceptance
Piedmont, SC
05.2019 - Current
Accepting and posting payments
Collection calls
Application processing
Processing new, former, and present borrower loans/renewals.
Tax preparation
Customer retention
Account Specialist
Western Finance
Easley, SC
10.2018 - 05.2019
Processing new loan applications
Making sound loan decisions.
Selling insurances on loans when applicable.
Collection calls
Handling customer complaints and deescalating situations.