Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Additional Information
Timeline
Generic

Candace Colley

Summary

Enthusiastic Problem Solver willing to take on any task to help organization's mission succeed. Pleasant, hardworking and reliable with great interpersonal skills. Enthusiastic and skilled Clerk knowledgeable about shipping and receiving, inventory management and carrier relations. Focused on accurate recordkeeping and materials movement for reliability and speed. Experienced with database, ERP and word processing software. Establishes positive relationships with carriers and representatives through communication and coordination skills. Competent in route planning and shipment method determination. Reliable Problem Solver with exceptional recordkeeping and organizational skills. Proficient in use of industrial equipment for material circulation. Deliver accurate record verification and maintenance. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Fulfillment Problem Solver

Amazon
07.2022 - Current
  • Researched and extracted data to complete tasks.
  • Defined problems to make decisions and moved forward to support quick resolution.
  • Utilized problem-solving skills to reduce or eliminate company expenses.
  • Analyzed and understood situation to develop action plan.
  • Managed timely and effective replacement of damaged or missing products.
  • Leveraged technology to troubleshoot and track issues efficiently.
  • Used logic and imagination to analyze situations and develop intelligent solutions.
  • Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
  • Investigated and resolved when product is missing from a tote or when a suspect theft andon is pulled.
  • Work with the loss prevention team when the need assistants or when I see an pattern with a theft.

ICQA Warehouse Associate

Amazon
05.2022 - Current
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Trained and supervised new employees to apply best practices and comply with health and safety procedures and regulations.
  • Conducted regular inspections and audits to check quality and verify inventory levels.
  • Completed cycle counts and monthly inventory.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Checked packages and merchandise for damage and notified vendors.

Picker

Amazon
11.2021 - Current
  • Worked fast to meet assigned daily picking quotas.
  • Used RF scanners to track orders and verify accuracy.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Followed safety protocols and procedures to minimize workplace accidents.

Learning Ambassador

Amazon
02.2022 - 03.2023
  • Led small group sessions to help associate review and practice concepts.
  • Supported associate learning needs and provided individualized guidance to promote academic goal-achievement.
  • Assessed associates needs to determine appropriate level of required support.
  • Supported associate in the use of technology to enhance their learning.
  • Created, collected, and recorded data on associate progress to determine next steps for associates success.
  • Collaborated with managers and learning ambassadors to evaluate program success and alignment with associates needs.

Shift Leader

Krystal's
06.2015 - 10.2016
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed cash and credit card transactions accurately using POS software.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Enforced company policies and regulations with employees.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Resolved conflicts between employees to maintain positive and productive work environments.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Completed daily financial activities and prepared weekly reports for management to inform decision-making.
  • Scheduled staff shifts to secure adequate coverage and productive workflows.

Education

Certification - Certified Medical Assistant

Virginia College
Augusta, Ga
09.2018

Certification - Certified Nursing Assistance

Tender Care Training
Augusta, GA
10.2008

High School Diploma -

Glenn Hills High School
Augusta, GA
05.2004

Skills

  • Corrective Containment
  • Quality Assurance and Control
  • Conveyor Systems
  • Product Selection
  • Excellent Communication
  • Work Prioritization
  • Data Accuracy
  • Package Verification
  • Team Leadership
  • Merchandise Inspection
  • Warehouse Procedures
  • Accurate Documentation

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Documented and resolved thefts which led to 5+cases .
  • Collaborated with team of 6 in the development of 5s.

Certification

  • Certified CNA, University Hospital - 2010-2017
  • CNA Training - 2008- CURRENT
  • Licensed Certified Nursing Assistant - 2008
  • Licensed Certified Medical Assistant - 2018-2021
  • CNA, Critical Solutions - 2014-current

Additional Information

I am an honest person, I have patience, integrity, I'm also big making sure that the company not losing money for none sense. I feel like I am a natural born investigator when something does seem right I have to find out the issue. Qualities that I have I'm observant, a good listener, communicate well with others, recordkeeping, leadership skills. I have identified,recommended, and implement systems to minimize loss of merchandise. I've done audits and investigated sources of known losses. Monitor inventory to theft or shortages that have been caused by AA at Amazon.

Timeline

Fulfillment Problem Solver

Amazon
07.2022 - Current

ICQA Warehouse Associate

Amazon
05.2022 - Current

Learning Ambassador

Amazon
02.2022 - 03.2023

Picker

Amazon
11.2021 - Current

Shift Leader

Krystal's
06.2015 - 10.2016

Certification - Certified Medical Assistant

Virginia College

Certification - Certified Nursing Assistance

Tender Care Training

High School Diploma -

Glenn Hills High School
Candace Colley