CANDACE DANIELS
Pooler,GA
Summary
Motivated and dedicated professional endeavoring to seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Effective communication with solid administrative background in delivering relevant information, action-driven leadership while demonstrating expert insight and proficiency in scheduling, coordinating, monitoring, evaluating and meeting deadlines.
Overview
8
8
years of professional experience
Work History
BILLING CLERK
FEDEX FREIGHT
08.2019 - 01.2022
- Entered and maintained billing information in company internal databases for accessibility
- Generated daily, weekly and monthly reports for billing department
- Perform administrative functions including but not limited to typing, filing, answering phones, faxing
- Assist customers to determine pick-up or delivery needs and/or status and respond to billing questions
- Reconcile cash and checks collected and prepare deposits
- Perform overage, shortage and damage functions
RADIO ASSISTANT
SSU WHCJ RADIO
01.2020 - 05.2020
- Operating the “You Can Get Anywhere from Here” campaign and promotion
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Volunteered to help with special projects of varying degrees of complexity.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
SALES AND CATERING ASSISTANT
HOTEL INDIGO
01.2019 - 01.2020
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Assists fellow catering attendants with food preparation, delivery, and clean up, critical in maintaining highest standards related to food safety and quality
- Handles billing inquires and took advance deposits from customers
- Trains new staff while also assisting team mates in various areas as needed along with managing catering
T3 Trainer
WALMART DISTRIBUTION CENTER
02.2017 - 01.2019
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Monitored and reported trainee progress, introducing new learning tools to address individual needs.
- Delivered instructional presentations on equipment use, focusing on efficiency and safety.
- Assumed ownership over team productivity to meet or exceed service goals
- Organized and supervised work duties throughout shift as well as ensure that all tasks were completed thoroughly prior to shift's end
FRONT DESK AGENT
HOTEL INDIGO
08.2016 - 02.2017
- Managed the booking and billing of guest reservations, checked guests in and out of their rooms, reviewed daily reports, handled multiple telephone lines, maintained cash drawer,
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
GUEST SERVICE AGENT
HAMPTON INN & SUITES
10.2015 - 04.2016
- Take reservations from incoming callers while providing superior service and inputs all information into the hotel management system
- Maintained consistent positive customer feedback.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Utilized variety of organizational and communication skills to drive guest satisfaction.
Education
Bachelor Of Science - Interdisciplinary Studies
Savannah State University
Savannah, GA12.2020
Skills
- Data Entry
- Microsoft
- Clerical Support
- Customer Communication
- Accounting Support
- Public Relations
- Database Management
- Account Management
- Invoice Processing
- Inquiry Requests
- Data Imports
- Time and Billing
- Office Supplies and Inventory
- Greeting Visitors
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Nothing in life is to be feared. It is only to be understood.
Marie Curie
Timeline
RADIO ASSISTANT
SSU WHCJ RADIO
01.2020 - 05.2020
BILLING CLERK
FEDEX FREIGHT
08.2019 - 01.2022
SALES AND CATERING ASSISTANT
HOTEL INDIGO
01.2019 - 01.2020
T3 Trainer
WALMART DISTRIBUTION CENTER
02.2017 - 01.2019
FRONT DESK AGENT
HOTEL INDIGO
08.2016 - 02.2017
GUEST SERVICE AGENT
HAMPTON INN & SUITES
10.2015 - 04.2016
Bachelor Of Science - Interdisciplinary Studies
Savannah State University
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