Candace Davis
Memphis,TN
Summary
Dynamic professional with a proven track record at Senior Care Management Associates, excelling in compassionate caregiving and client support. Skilled in medication administration and behavior redirection, I effectively enhanced clients' quality of life while ensuring compliance with health and safety requirements. Committed to achieving optimal outcomes through individualized care plans.
Overview
10
10
years of professional experience
Work History
DSp
Senior Care Management Associates
01.2021 - Current
- Provided compassionate care and support to individuals with disabilities, enhancing their daily living experiences.
- Developed and implemented individualized support plans in collaboration with multidisciplinary teams.
- Assisted clients in achieving personal goals through skill-building activities and community engagement.
- Monitored client progress, documenting changes to ensure adherence to care plans and optimize services.
- Maintained clean, safe, and well-organized patient environment.
Care Giver
SRVS
01.2019 - 01.2021
- Assisted clients with daily living activities, ensuring comfort and safety.
- Administered medication and monitored health conditions, reporting changes to healthcare professionals.
- Collaborated with multidisciplinary teams to develop individualized care plans for clients.
- Provided companionship and emotional support, enhancing clients' quality of life.
- Maintained accurate documentation of client progress and care activities in compliance with regulations.
- Trained new staff on caregiving practices and organizational protocols for efficient service delivery.
Lead
Techincolor
03.2017 - 11.2020
- Assisted team members with inventory management and material handling best practices.
- Simplified workflow processes to enhance order fulfillment and minimize errors.
- Collaborated with logistics teams to improve shipping schedules and maintain optimal inventory levels for on-time deliveries.
- Executed quality control measures to preserve product integrity during storage and distribution.
- Oversaw equipment maintenance schedules to reduce downtime and improve operational reliability.
Customer Service Representative
Ace Hardware
05.2016 - 05.2020
- Assisted customers in resolving inquiries and issues promptly, contributing to positive satisfaction levels.
- Supported customers in selecting products, improving their overall shopping experiences.
- Oversaw inventory management processes, achieving optimal stock levels.
- Coached new employees on customer service standards and operational guidelines.
- Addressed customer complaints with understanding, fostering loyalty and repeat business.
- Managed escalated calls effectively, achieving satisfactory resolutions for customers and the organization.
- Answered customer inquiries regarding products, services, and company details.
Education
Nursing Assistant -
Draughons Junior College
Memphis, TNHigh School Diploma -
Fairley High
Memphis, TN05.1994
Skills
- Time management
- First aid and safety
- Behavior redirection
- Client support
- Compassionate caregiving
- Medication administration
- Behavioral management
- Client documentation
- Housekeeping tasks
- Decision-making support
- Health and safety requirements
Timeline
DSp
Senior Care Management Associates
01.2021 - Current
Care Giver
SRVS
01.2019 - 01.2021
Lead
Techincolor
03.2017 - 11.2020
Customer Service Representative
Ace Hardware
05.2016 - 05.2020
Nursing Assistant -
Draughons Junior College
High School Diploma -
Fairley High