Candace Diaz
Summary
Highly-motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Great at working effectively unsupervised and quickly mastering new skills while communicating questions and providing solutions for others. I can provide a safe environment and positive mentality while maintaining professionalism within any situation.
Overview
20
20
years of professional experience
15
15
years of post-secondary education
1
1
Certification
Work History
Mother
Self
Pocatello
03.2006 - Current
- Provide support and guidance to my children to maintain a positive relationship and mentally
- Promoted healthy habits to enhance the overall well-being of family members and myself.
- Contribute innovative ideas and solutions to enhance family performance and outcomes.
- Collaborated with diverse family members to achieve goals and address issues related to our needs
- Completed day-to-day duties accurately and efficiently despite demanding circumstances
Direct Care Professional
Spectrum ResHab
Pocatello
04.2025 - 05.2026
- Assisted individuals with daily living activities and personal care.
- Assisted with client personal care needs to foster independence and well-being.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Provided emotional support and encouragement to enhance client well-being.
- Developed and maintained positive relationships with clients and their families.
- Established positive relationships with clients through active listening and empathy.
- Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
- Collaborated with team members to create effective care plans.
- Followed care plan and directions to administer medications.
- Ensured a safe and clean environment for all clients in care.
- Participated in training sessions to improve caregiving skills and knowledge.
- Maintained accurate records of client care services provided according to agency standards.
- Attended team meetings with other healthcare professionals to discuss case progress.
Cashier and Cook
Bannock Peak Truck Stop
Pocatello
06.2024 - 08.2025
- Managed cash register operations and balanced cash drawers daily.
- Processed customer transactions efficiently and accurately.
- Greeted customers and addressed inquiries about store products and services to enhance customer experience.
- Assisted customers with product inquiries and recommendations.
- Provided exceptional customer service through active listening and engagement to ensure customer satisfaction.
- Ensured cleanliness of checkout area, including countertops and registers, to maintain a welcoming environment.
- Collaborated with team members to ensure smooth service flow.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
Crew Member
Falls Grill
American Falls
01.2024 - 06.2024
- Served customers promptly in fast-paced dining environment, ensuring satisfaction and repeat business.
- Prepared and assembled menu items according to restaurant standards.
- Executed opening and closing tasks, including workstation setup, surface cleaning, and supply restocking, to maintain smooth operations.
- Operated kitchen equipment safely while following health regulations.
- Maintained cleanliness and organization of dining and kitchen areas.
Buckskin Hide Tanner /Leather Worker
Hide Shack
Arbon
04.2023 - 11.2023
- Crafted high-quality leather goods with specialized tools and techniques to enhance product offerings.
- Prepared hides by cleaning, cutting, and conditioning materials for production.
- Used sewing machine, needle and thread, leather lacing, glue and hand tool techniques to join material.
- Maintained steady production pace to consistently meet and exceed production goals.
- Maintained equipment to ensure optimal performance and safety.
- Trained new personnel on equipment use to ensure safety and craftsmanship standards.
- Provided training to new workers on best practices and safety procedures.
Food Truck Operator /Crew Team Member
Big Sass
Forthall Reservation
03.2019 - 09.2022
- Operated food truck at events and festivals, delivering seamless service to customers.
- Prepared and cooked menu items following established recipes and safety standards.
- Provided excellent customer service, addressing inquiries and resolving concerns promptly.
- Managed high volume of orders during lunch rush, ensuring accurate and timely food delivery.
- Maintained cleanliness and organization of the food truck and preparation areas daily.
- Loaded and unloaded equipment into food truck for events.
- Optimized workspace layout in cramped food truck to enhance operational efficiency.
Gas Station Clerk and Cook
Shoshone Bannock Tribal Enterprise -TP Gas station
Forthall Reservation
01.2013 - 01.2019
- Multiple Employment Opportunities through 2013 - 2019
- Assisted customers with fuel purchases and convenience store sales.
- Managed daily cash transactions and balanced registers at TP Gas station.
- Provided product information and recommendations to enhance customer service.
- Collaborated with team members to ensure smooth operations during peak hours.
- Verified age of customers purchasing alcohol or tobacco products with valid ID.
- Maintained cleanliness of store by sweeping floors, wiping counters and restocking shelves.
- Maintained cleanliness and organization of the gas station premises.
- Collaborated with team members to fulfill customer orders.
- Assisted in inventory management of food supplies.
- Followed food safety guidelines during food preparation.
- Cleaned and prepared various food items, such as meats, vegetables, fruits, soups and salads for cooking or serving.
- Displayed excellent customer service skills when interacting with guests during their dining experience.
- Maintained a safe work environment by following all health codes and sanitation guidelines set forth by the company.
- Operated kitchen equipment safely and efficiently.
- Operated grills, deep-fat fryers and other kitchen equipment in accordance with safety regulations.
- Checked temperatures of freezers, refrigerators and heating equipment to maintain proper temperature levels according to health code regulations.
- Made meals in accordance with company standards and requirements.
- Monitored supply inventory and rotated stock to maintain optimal freshness and reduce waste.
- Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
- Communicated effectively with team members regarding orders placed by customers.
Floor Attendant
Shoshone Bannock Casino
Forthall Reservation
03.2008 - 04.2010
- Ensured cleanliness and organization in gaming areas and public spaces to enhance guest experience.
- Monitored gaming equipment functionality and promptly reported issues to minimize downtime.
- Conducted regular inspections of facilities to uphold cleanliness standards.
- Enforced casino policies to ensure a safe environment for all patrons.
- Assisted guests with inquiries and provided exceptional customer service.
- Delivered customer service by addressing inquiries and resolving complaints to improve patron satisfaction.
- Provided support during events, enhancing guest experience and satisfaction.
- Cleaned floors, vacuumed carpets, and dusted surfaces to maintain cleanliness of store environment.
Housekeeper
Holiday Inn Hotel
Pocatello
08.2007 - 11.2007
- Cleaned and sanitized guest rooms according to hotel standards.
- Conducted inspections of rooms for cleanliness and maintenance issues prior to guest arrival, ensuring quality standards.
- Maintained cleanliness in public areas, including lobbies and hallways.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Oversaw laundry operations, ensuring timely washing, drying, and folding of linens to meet guest needs.
- Restocked housekeeping supplies and organized storage areas to maintain efficient operations and accessibility.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Used cleaning chemicals following proper guidelines.
Education
Food Handlers Certified - Food Service
Dept. Health And Human Services
01.2013 - 05.2026
Medication Administration: Oral Certified - Medication
Relias
05.2025 - 05.2026
Infection Control:Basic Concept Certified - Infection Control
RLMS
05.2026 - 05.2026
Shoshone Bannock Jr. / Sr. Highschool
Forthall Reservation , IDSkills
- Medication administration
- Infection control
- Care Assistance
- Food safety practices
- Quality assurance
- Customer service
- Team collaboration
- Fast-paced adaptability
- Multitasking Abilities
- Time management
- Decision-making
- Basic math
- Cash Handling
- Inventory tasks
- Verbal communication
- Self-Directed
Certification
- Food Handlers certified
- CPR certification
- Medication administration: oral certification
- Infectious Diseases: Basic Certification
References
References available upon request.
Timeline
Infection Control:Basic Concept Certified - Infection Control
RLMS
05.2026 - 05.2026
Medication Administration: Oral Certified - Medication
Relias
05.2025 - 05.2026
Direct Care Professional
Spectrum ResHab
04.2025 - 05.2026
Cashier and Cook
Bannock Peak Truck Stop
06.2024 - 08.2025
Crew Member
Falls Grill
01.2024 - 06.2024
Buckskin Hide Tanner /Leather Worker
Hide Shack
04.2023 - 11.2023
Food Truck Operator /Crew Team Member
Big Sass
03.2019 - 09.2022
Gas Station Clerk and Cook
Shoshone Bannock Tribal Enterprise -TP Gas station
01.2013 - 01.2019
Food Handlers Certified - Food Service
Dept. Health And Human Services
01.2013 - 05.2026
Floor Attendant
Shoshone Bannock Casino
03.2008 - 04.2010
Housekeeper
Holiday Inn Hotel
08.2007 - 11.2007
Mother
Self
03.2006 - Current
Shoshone Bannock Jr. / Sr. Highschool