Dynamic property management professional with a proven track record throughout my career, excelling in customer service excellence and team leadership. Skilled in property management software, I effectively resolve conflicts and enhance resident satisfaction, achieving high occupancy rates through strategic market analysis and targeted leasing initiatives.
Overview
13
13
years of professional experience
Work History
Assistant Property Manager/ Property Manager
Property Management Systems
Salt Lake City
04.2024 - 03.2025
Generated delinquency reports and issued notices as required.
Oversaw community maintenance while coordinating necessary repairs.
Investigated homeowner complaints, disturbances, and violations for prompt resolution.
Prepared budget and financial reports to ensure fiscal responsibility.
Communicated community-related issues and concerns with homeowners effectively.
Issued violation notices to homeowners for breaches of guidelines.
Compiled monthly board meeting packets to facilitate efficient discussions.
Acted as liaison between HOA Board and homeowners to enhance communication.
Key Holder
Anthropologie
Riverton
08.2022 - 04.2024
Communicated daily financial goals to drive team performance and accountability.
Provided timely feedback to support achievement of financial targets throughout shifts.
Executed comprehensive store opening and closing procedures with precision.
Balanced tills during openings and closings, ensuring accuracy in deposits and reporting discrepancies.
Resolved customer-related issues by assisting sales associates as needed.
Ensured customer-centric approach in all operational tasks for enhanced store efficiency.
Leasing Consultant
Olympus at Daybreak
South Jordan
08.2023 - 10.2023
Executed proactive resident engagement through greetings and assistance to prospective tenants.
Processed service requests, analyzed ledgers, verified insurance, and collected rent efficiently.
Maintained communication with prospective renters via Knock, coordinating appointments and community tours.
Managed application processing, lease preparation, and timely renewals.
Verified employment and income documentation promptly to facilitate approvals.
Monitored market trends by conducting regular surveys and updating Radix data.
Developed monthly social media calendars to promote resident events and community activities.
Prepared comprehensive move-in packets to ensure smooth transitions for new renters.
Leasing Manager
Weidner Apartment Homes
Sandy
10.2016 - 07.2018
Scheduled and conducted property viewings for prospective renters.
Promoted properties through frequent online advertisements to achieve occupancy targets.
Staged model units in vacant apartments to enhance appeal.
Guided prospects through the community, highlighting unique amenities and features.
Processed applications and collected supporting documents efficiently.
Prepared lease documentation accurately to expedite onboarding.
Facilitated move-in inspections with new residents to ensure comfort.
Oversaw leasing team, setting goals to maximize occupancy rates.
Leasing Consultant
FPI Management
Colton
01.2015 - 06.2015
Promoted property through local advertisement websites to increase visibility.
Maintained and updated property information for accuracy and relevance.
Greeted prospective renters and conducted comprehensive community tours.
Processed applications and collected supporting documents efficiently.
Prepared lease agreements to facilitate smooth transactions.
Director of Property Management at Mountain States Property Management (9 Years)Director of Property Management at Mountain States Property Management (9 Years)