Candace Fedrick
Savannah,GA
Summary
State-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support.
Overview
18
18
years of professional experience
Work History
CNA
Georgia Hospice Care
05.2023 - 04.2024
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
CNA
Coastal Care Partners
10.2021 - 05.2023
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted patients with daily living activities, promoting independence and dignity.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
CNA
Clear Water Health Services
12.2019 - 04.2023
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
Account Manager
CNAC
04.2017 - 08.2018
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
Call Center Agent/Floor Supervisor
Convergys Credit Collections Corporation
06.2006 - 08.2017
- Designed, drafted and continue to make revisions to the on-call procedures of the organization
- Worked with upper management to ensure appropriate changes were made to improve customer satisfaction
- Supervised between 25-30 employees
- Ensure friendly customer service and follow-up with credit disputes
- Developed effective relationships with all call center departments through clear communication.
Volunteer/Social Services Tech-Foster Care Family Service Worker
Division of Family and Children Services
05.2006 - 05.2007
- Served as a monitor in the visitation department at the Chatham County DFCS Office: three times a week on Monday's, Wednesday's and Friday's from 12pm-4pm
- Supervised and documented interaction of parents and children during visitation at Chatham County DFCS office.
Education
No Degree - Healthcare
Dominion Healthcare
Savannah, GA10.2019
High School Diploma -
Savannah High School
Savannah, Georgia06.2006
Skills
- CPR Trained and Certified
- MAC/Windows Operating Systems & Effective Community Outreach Strategy
- Efficient Written/Verbal Skills-Typing Skills 40 words per minute
References
- Anser Woodland, 762-622-8272, Former RN Supervisor
- Ashley Washington, 229-429-1703, Former LPN Supervisor
- Deidre Nelson, 904-210-8412, Former LPN Co-worker
- Brittany Gibbons, 980-271-6886, Former Call Center Supervisor
- Jeanne Elder, 912-224-7344, Wife of Former Patient
Timeline
CNA
Georgia Hospice Care
05.2023 - 04.2024
CNA
Coastal Care Partners
10.2021 - 05.2023
CNA
Clear Water Health Services
12.2019 - 04.2023
Account Manager
CNAC
04.2017 - 08.2018
Call Center Agent/Floor Supervisor
Convergys Credit Collections Corporation
06.2006 - 08.2017
Volunteer/Social Services Tech-Foster Care Family Service Worker
Division of Family and Children Services
05.2006 - 05.2007
No Degree - Healthcare
Dominion Healthcare
High School Diploma -
Savannah High School
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