Candace Fowler
Chicago,IL
Summary
Dynamic Police Communicator II with the City of Chicago, adept at crisis management and effective verbal communication. Successfully coordinated large-scale events while utilizing advanced computer-aided dispatch systems and analytical problem-solving skills to enhance public safety and resource allocation. Recognized for swift decision-making in high-pressure situations.
Overview
20
20
years of professional experience
Work History
Police Communicator II
City of Chicago
12.2004 - Current
- Collaborate with coworkers to develop and execute communications strategies for internal events.
- Prioritize events to manage police resources without risking public safety.
- Operate radio, telephone and computer console to dispatch and broadcast radio assignments.
- Monitor the status of units on assignment
- Forward calls to appropriate agencies for service
- Evaluate and assess information provided by citizens and officers to determine what resources are needed.
- Utilization of LEADS , NCIS to determine compliance with state laws.
- Analysis of information to determine potential threats, risks and hazards to responding units.
- Manage and coordinate with command staff on large scale events.
- Communicate and inform command staff of newsworthy incidents.
- Monitor ISPERN radio
Education
Master of Arts - Psychology
The Chicago School of Professional Psychology
Chicago, IL11-2009
Bachelor of Arts - Psychology
Chicago State University
Chicago, IL12-1998
Skills
- Effective verbal communication
- Attentive communicator
- Analytical reasoning
- Analytical problem solving
- In-depth knowledge of Chicago geography
- Proficient in computer-aided dispatch systems
- Proficient in criminal justice databases
- Crisis management coordination
Timeline
Police Communicator II
City of Chicago
12.2004 - Current
Master of Arts - Psychology
The Chicago School of Professional Psychology
Bachelor of Arts - Psychology
Chicago State University
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