Candace Gaither
Munford,AL
Summary
Medical professional prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.
Overview
22
22
years of professional experience
Work History
Medical Assistant
Eloubeidi Gastroenterology and Associates
07.2021 - Current
- Assisted in patient intake and managed electronic health records for improved data accuracy.
- Coordinated scheduling of patient appointments to optimize clinic workflow .
- Provided education of treatment plans and procedures to patients.
- Discussed routine laboratory tests and other diagnostic test results with patients, ensuring that understanding results were met.
- Developed streamlined processes for managing patient follow-ups, increasing compliance with care plans.
- Led initiatives to improve patient satisfaction through enhanced communication and service delivery.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Empowered patients through education on self-management techniques for chronic conditions.
- Facilitated patient education on treatment plans and medications, improving understanding and compliance.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Taught patients about medications, procedures, and care plan instructions.
Certified Clinical Medical Assistant
Brookwood Batptist Health Lincoln
09.2019 - Current
- Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Scheduled appointments for patients via phone and in person.
- Educated patients about medications, procedures and physician's instructions.
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Assisted physicians by preparing patients for procedures, including but not limited to EKGs, phlebotomy, glucose testing and pulmonary function tests.
- Performed routine tests such as urine dip stick, vision and hearing tests.
- Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
- Tracked and managed inventory for exam rooms and maintained vaccine and expiration logs.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
Medical Assistant
Brookwood Baptist Health
09.2007 - 08.2019
- Administered medications and provided patient education on treatment plans and procedures.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Improved clinical workflow with introduction of electronic health records system.
- Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
- Enhanced patient care by meticulously recording vital signs and updating patient records.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Assisted in patient intake and managed electronic health records for improved data accuracy.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
Clinical Laboratory Technician
Patient First Healthcare
07.2003 - 05.2008
- Conducted quality control checks, calibration and technical troubleshooting of hematology analyzer.
- Performed EKG's, chemistry analysis, urinalysis and hematology for multiple patients daily.
- Followed laboratory guidelines for handling biological specimens.
- Maintained clean and fully operational laboratory equipment.
- Cleaned and sterilized lab area, tools and equipment.
- Recorded control values from technical instruments to maintain reliability and validity of test results.
Education
Associate of Science - Clinical Lab Tech
Gadsden State Community College
Gadsden, ALCertified Clinical Medical Assistant -
NHC
Birmingham, Alabama9 2016
Skills
- Specimens collection and processing
- Understands medical procedures
- Professional bedside manner
- Venipuncture and phlebotomy
- Customer service
- Medical terminology knowledge
- Electronic Health Records (EHR)
- Clinical documentation
- Patient Education
- Basic Life Support Certification
- Data entry
- Schedule appointments
- HIPAA compliance
Timeline
Medical Assistant
Eloubeidi Gastroenterology and Associates
07.2021 - Current
Certified Clinical Medical Assistant
Brookwood Batptist Health Lincoln
09.2019 - Current
Medical Assistant
Brookwood Baptist Health
09.2007 - 08.2019
Clinical Laboratory Technician
Patient First Healthcare
07.2003 - 05.2008
Certified Clinical Medical Assistant -
NHC
Associate of Science - Clinical Lab Tech
Gadsden State Community College