Candace Gale
Searcy,AR
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
29
29
years of professional experience
Work History
Office Cleaner
Shianna's Cleaning
01.2025 - Current
- Dusted and polished furniture, surfaces and equipment. to remove dust and grime.
- Cleaned desks, office equipment, walls, files, ledges, and countertops by dusting surfaces.
- Sanitized office spaces bathrooms and kitchens to maintain hygienic work environment for employees and visitors.
- Maintained high standards of cleanliness with thorough restroom sanitation, including scrubbing toilets, sinks, and floors.
- Used time management and efficient cleaning methods to meet deadlines.
- Enhanced workplace cleanliness by diligently performing daily cleaning tasks such as vacuuming, mopping, and dusting.
Delivery Driver
DoorDash
03.2022 - 08.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Managed customer inquiries and complaints in polite and professional manner.
Eligibility Specialist
Veterans Clinic
03.1998 - 10.2001
- Reduced errors in eligibility determinations by maintaining thorough knowledge of program guidelines and regulations.
- Enhanced client satisfaction by providing timely and accurate eligibility determination for various assistance programs.
- Provided exceptional customer service through prompt response times, clear communication channels, and diligent follow-up practices.
- Ensured compliance with local, state, and federal regulations during all phases of the eligibility determination process.
- Resolved discrepancies with client applications to verify eligibility.
- Maintained detailed records of client interactions, ensuring accuracy and confidentiality of sensitive information.
- Evaluated financial documents to accurately assess income levels, assets, expenses, and other relevant factors impacting client eligibility status.
- Interviewed applicants and explained scope of different available benefits.
Front Desk Manager
Chic University
01.1996 - 03.1998
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Mentored and trained new hires, fostering a supportive work environment that facilitated professional growth.
- Kept accounts in balance and ran daily reports to verify totals.
- Managed team schedules, ensuring adequate staffing levels for optimal front desk operations.
Education
Cosmetologist - Cosmetology
Chic University
Grand Rapids, MI04-1996
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeWork Location
RemoteImportant To Me
Work from home optionHealthcare benefitsTimeline
Office Cleaner
Shianna's Cleaning
01.2025 - Current
Delivery Driver
DoorDash
03.2022 - 08.2024
Eligibility Specialist
Veterans Clinic
03.1998 - 10.2001
Front Desk Manager
Chic University
01.1996 - 03.1998
Cosmetologist - Cosmetology
Chic University
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