
Communication professional with experience in client engagement, organizational communications, and document preparation. Skilled in maintaining accurate records, coordinating communications with external partners, and supporting team operations in fast-paced environments. Committed to delivering professional client service and advocacy while ensuring accurate documentation and contributing to efficient case management and litigation support.
• Represent the university to prospective students and families during campus visits, contributing to recruitment efforts and strengthening institutional reputation
• Deliver campus tours and presentations to diverse audiences, effectively communicating academic programs, campus resources, and student opportunities
• Support large-scale recruitment events including Preview Day and Junior Day, assisting with event logistics and prospective student engagement
• Collaborate with admissions staff and fellow ambassadors to ensure organized campus visits and a positive visitor experience for prospective students
• Managed departmental phone communications by answering and directing calls to appropriate faculty and staff, ensuring efficient office operations
• Organized and maintained physical filing systems to improve document accessibility and support departmental record management
• Coordinated the retrieval, sorting, and distribution of departmental mail to ensure timely communication within the office
• Provided administrative support through clerical tasks and office organization to assist faculty and staff with daily operations
Written and Verbal Communication
Client Relations
Records Management
Document Preparation
Research and Technical Writing
Microsoft Office Suite