Candace Gibbs
Summerfield
Summary
Achieved high customer satisfaction ratings through effective communication and relationship-building. Delivered projects on time by consistently meeting deadlines and maintaining organized records. Streamlined database management by ensuring accurate setup and maintenance of files. Enhanced operational efficiency by proficiently managing multiple software applications. Established a reputation for reliability and goal attainment in a self-sufficient manner.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Controller
Harpaul Consulting
05.2019 - Current
- Annual corporation renewals
- Provide support for financial decision-making through data analysis.
- Assist with month-end close processes and reconciliations.
- Create and maintain budgets for various companies
- Manage financial reporting and analysis for a mid-sized company.
- Collaborate with external auditors during annual audits.
- Prepare financial statements and forecasts for annual review.
- Implement cost-saving initiatives to improve financial performance.
- Manage accounts payable and receivable processes for a small business.
- Perform bank reconciliations and maintained accurate financial records.
- Prepare monthly financial reports and monitored budget variances.
- Process payroll for employees and ensure compliance with tax regulations.
- Analyzed and determined optimal benefits options for two companies to support workforce retention.
- Oversaw premium payment processes and evaluated claims to enhance operational efficiency.
- Administered HR services, ensuring compliance and effective support for all company operations.
- Collaborate with senior management to analyze financial data and make strategic recommendations.
- Process invoices and expense reports for timely payments
- Maintain accurate and detailed financial records
- Collaborate with other departments to ensure timely payments
Licensed Insurance Agent
AMAC
07.2018 - 04.2020
- Managed a portfolio of clients and assessed their insurance needs.
- Developed and implemented insurance proposals tailored to client requirements.
- Reviewed policy coverage and conducted renewals for existing clients.
- Maintained accurate records of client interactions and policy information.
- Participated in training sessions to stay up-to-date on insurance products and regulations.
- Demonstrated excellent communication skills in explaining insurance options to clients.
- Provided personalized guidance on plan options and coverage benefits.
- Developed and implemented customized Medicare marketing strategies to increase client base
- Maintained excellent relationships with insurance carriers to ensure prompt resolution of issues
- Led Medicare workshops and seminars to educate the community on plan options and benefits
- Utilized CRM software to track client information and followed up on leads
- Consistently surpassed enrollment targets and exceeded customer satisfaction goals
Benefit Analyst
Central Florida Health
05.2015 - 07.2018
- Oversaw and evaluated employee benefit programs for two hospitals.
- Conducted research and data analysis to optimize benefits packages for employees.
- Implemented cost-effective benefit solutions for a diverse workforce.
- Collaborated within HR, finance, payroll, and IT departments to ensure compliance with benefit regulations.
- Facilitated open enrollment meetings and communicated benefit changes to employees.
- Administered leave of absence programs and processed FMLA claims.
- Provided exceptional customer service to address employee benefit inquiries and issues.
- Maintained accurate benefit records and generated reports for management review.
- Managed employee benefits administration, including enrollment and claims processing.
- Participated in benefit vendor negotiations and contract renewals.
- Stayed abreast of industry trends and regulatory changes to ensure compliance.
- Developed and delivered benefits education training programs for employees.
- Resolved benefit-related issues and inquiries from employees in a timely and professional manner.
Education
High School Diploma - undefined
Tavares High School
05.2004
Skills
- Strategic planning
- Financial management
- Process improvement
- Team leadership
- Strong communication
- Detail-oriented
- Critical thinking
- Problem-solving
- Benefits administration
- Compliance knowledge
- Project management
- Interpersonal skills
Certification
- Life Health & Annuities
- W014277
LANGUAGES
English | Native
Timeline
Controller
Harpaul Consulting
05.2019 - Current
Licensed Insurance Agent
AMAC
07.2018 - 04.2020
Benefit Analyst
Central Florida Health
05.2015 - 07.2018
High School Diploma - undefined
Tavares High School