Worked closely with Board Members to ensure alignment between strategic objectives set forth by Board Members and actual outcomes achieved by nonprofit staff.
Developed strategies for marketing materials such as brochures or flyers promoting programs offered by Non Profit Organization.
Developed, implemented and evaluated fundraising campaigns for the non-profit organization.
Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Analyzed data from surveys or focus groups to determine areas of improvement within the organization.
Coordinated special events such as fundraisers or volunteer recognition ceremonies.
Drafted communications materials such as letters or emails directed towards potential donors and supporters.
Maintained a database of contacts that included donors, sponsors, partners and other stakeholders.
Business Manager
CM Tumble Academy
Pace, FL
04.2024 - Current
Directed customer service policies to enhance customer satisfaction and loyalty.
Collaborated and built trust within organization and with customers, meeting or exceeding expectations.
Established and maintained relationships with key stakeholders, clients, and partners.
Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Used variety of software packages to support sales functions.
Developed marketing plans for new products or services offered by the company.
Determined customer needs and calculated payment options based on consultative sales process.
Assessed employee performance evaluations and recommended changes or improvements as needed.
Addressed customer questions and concerns regarding services.
Small Business Owner
Porkie Pot Studio
Gulf Breeze, FL
02.2018 - Current
Improved productivity initiatives, managed budgets and accounts.
Conducted market research to identify trends, opportunities, and competitive threats.
Managed daily operations, including inventory control, vendor negotiations, and product pricing.
Participated in local community activities to promote the brand's visibility and reputation.
Ensured compliance with applicable laws and regulations while running the business.
Maintained accurate and complete records of all business transactions and interactions.
Implemented efficient processes for ordering inventory and tracking deliveries.
Analyzed sales data and adjusted strategies to maximize revenue.
Education
Associate of Arts -
St. Petersburg College
Clearwater, FL
07-2008
Skills
Partnership building
Non-profit governance
Board relations
Marketing and communications
Donor stewardship
Resource development
Fundraising expertise
Volunteer management
Teamwork and collaboration
Employee coaching and mentoring
Effective communication
Professional demeanor
Time management
Adaptability and flexibility
Affiliations
I am a dedicated Christian-based homeschooling mother of two wonderful daughters.
I am part of an all-women's bible study / group that meets weekly to empower one another.
I am involved in an all-women's Krewe where we support one another and our community through outreach each month.