Candace Good
Administrative
Shelby Twp.,,MI
Summary
Proven Elderly Caregiver and Customer Service Representative.
Dependable employee establishes rapport and trust with patients and helps complete daily living tasks to enhance quality of life. Driven to prioritize individual needs with attention to important details. Valued as accommodating, kind-hearted team player dedicated to expanding knowledge and responsibilities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level receptionist position. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Elderly Caregiver
Self-employeed
06.2016 - 04.2024
- Offered companionship and kindness to elderly patients.
- Maintained clean, safe, and well-organized patient environment.
- Provided safe mobility support to help patients move around personal and public spaces.
- Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
- Prepared nutritious meals tailored to individual dietary requirements for elderly clients while considering their preferences.
- Responded promptly to emergency situations, providing first aid treatment when necessary and alerting medical personnel if required.
- Increased client satisfaction by offering companionship and engaging in meaningful conversations throughout the day.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Administered medications following prescribed instructions to alleviate symptoms and discomfort, monitoring client reactions.
- Assisted clients in maintaining a safe and clean living environment, promoting health and wellbeing.
- Coordinated closely with family members on updates regarding their loved one''s condition while respecting privacy.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Managed medication administration for clients, ensuring proper dosages and adherence to prescribed schedules.
- Enhanced elderly residents'' quality of life by providing compassionate care and assistance with daily activities.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Collaborated with healthcare professionals to develop personalized care plans for each client, addressing specific needs and goals.
- Maintained detailed records of client progress, updating healthcare professionals on any changes or concerns regularly.
Customer Service Representative
Telly's Shelby
04.2023 - 09.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Responded to customer requests for products, services, and company information.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Vendor Merchandiser
Shoreline Growers
04.2017 - 09.2023
- Displayed and promoted products at industry events to drive brand awareness and increase sales.
- Maintained accurate records on all transactions, payments, and correspondence with vendors, ensuring transparency and compliance.
- Visited customers to stock retail shelves and document inventory levels.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Consulted with businesses to supply accurate product and service information.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Presented professional image consistent with company's brand values.
- Recorded accurate and efficient records in customer database.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Assisted customers in locating desired items or suggesting suitable alternatives when necessary, contributing to an elevated shopping experience.
- Contributed to a safe and welcoming shopping environment by adhering to store policies, addressing potential hazards, and maintaining clean, orderly merchandise displays.
Education
Associate of Science - Science, Psychology, And General Requirements
Macomb Community College
Clinton Twp., MI 05.2001 -
Skills
Meal Preparation
Patient Companionship
Basic Housekeeping
Personal Hygiene Assistance
Compassionate Caregiving
Dementia Care
Activities of Daily Living
Patient Care
Certification
Phlebotomy, CNA, Cosmetology
Timeline
Customer Service Representative
Telly's Shelby
04.2023 - 09.2023
Vendor Merchandiser
Shoreline Growers
04.2017 - 09.2023
Elderly Caregiver
Self-employeed
06.2016 - 04.2024
Associate of Science - Science, Psychology, And General Requirements
Macomb Community College
05.2001 -
Similar Profiles
Jahnezz BoydJahnezz Boyd
Sales Associate at Self-employeedSales Associate at Self-employeed
Brice ConoverBrice Conover
Seedstock Producer at Self-employeedSeedstock Producer at Self-employeed
DiJamore' FelixDiJamore' Felix
Babysitter at Self-employeedBabysitter at Self-employeed
Amanda ParsonsAmanda Parsons
Business Owner/Home Childcare Provider at Self-employeedBusiness Owner/Home Childcare Provider at Self-employeed
Breanna SlaughterBreanna Slaughter
Credentialing Specialist at United Outstanding PhysiciansCredentialing Specialist at United Outstanding Physicians