Candace green
Houston,TX
Summary
Industrious Forklift Operator trained in all aspects of shipment inspections and transportation. Versed in using scanners and warehouse management systems (WMS) to promote safe and on-time shipment and delivery. Strong and robust individual comfortable lifting up to [Number] pounds and operating all job-related equipment such as shrink wrap machines.
Overview
22
22
years of professional experience
Work History
Forklift Operator
Amazom
01.2017 - 10.2019
- Maneuvered forklift safely in congested and confined areas using [Skill] and [Technique].
- Coordinated with other lift truck drivers and production personnel to process orders efficiently.
- Inspected equipment for defects and performed repairs or maintenance tasks.
- Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
- Unloaded materials and goods at designated locations for best project availability.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
Cashier
Taco Bell Restaurant
12.2007 - 12.2008
- Helped customers complete purchases, locate items, and join reward programs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Addressed customer needs and made product recommendations to increase sales.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Built relationships with customers to encourage repeat business.
Cashier
McDonald's
03.2004 - 12.2005
- Helped customers complete purchases, locate items, and join reward programs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Addressed customer needs and made product recommendations to increase sales.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Customer Service Representative
Heritage Communications Inc
11.2000 - 12.2003
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Answered constant flow of customer calls with minimal wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Responded to customer requests for products, services, and company information.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Customer Service Representative
J And J Customer Service Agency
01.1998 - 11.1999
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Answered constant flow of customer calls with minimal wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer requests for products, services, and company information.
- Updated account information to maintain customer,
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Updated account information to maintain customer records.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Analyzed customer service trends to discover areas of opportunity and provide feedback to management.
Education
High School Diploma -
San Gorgonio High School
San Bernardino, CA07.1994
Skills
- Forklift Operation
- Production Scheduling
- Documentation
- Shipment Processing
- RFID Tracking
- Warehouse Safety
Timeline
Forklift Operator
Amazom
01.2017 - 10.2019
Cashier
Taco Bell Restaurant
12.2007 - 12.2008
Cashier
McDonald's
03.2004 - 12.2005
Customer Service Representative
Heritage Communications Inc
11.2000 - 12.2003
Customer Service Representative
J And J Customer Service Agency
01.1998 - 11.1999
High School Diploma -
San Gorgonio High School
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