Candace Griffin
Memphis,TN
Summary
Truthful Corrections Deputy speaks authoritatively and maintain security and peace within corrections centers. Extensively trained in intervention and crisis prevention. Calm and confident with excellent problem-solving traits. A Corrections Deputy with 7-year background in corrections for high level inmates. Ethical and honest with hands-on experience in defensive tactics. Adept at restraint techniques and handling hostile inmates.
Overview
11
11
years of professional experience
Work History
Corrections Deputy
Shelby County Sheriff Department
10.2016 - 03.2024
- Supported the overall mission of the correctional facility by upholding ethical standards and working diligently to maintain order, safety, and security within the institution.
- Implemented risk assessment measures to accurately identify potential issues within the inmate population, allowing for proactive intervention strategies.
- Inspected facilities and living quarters to verify each met state and federal standards.
- Supervised pods and recreation activities of inmates to maintain order.
- Improved inmate behavior by implementing structured daily routines and activities.
- Maintained accurate records of inmate activities, incidents, and progress for review by supervisors.
Customer Service Representative
Conduit Global
06.2014 - 05.2015
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Material Handler
FedEx
01.2013 - 06.2014
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
- Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
Unarmed Security Officer
Central Defense Security
04.2013 - 05.2014
- Completed full building and grounds patrols to spot and investigate concerns.
- Prevented theft and vandalism by maintaining a visible presence and closely monitoring surveillance cameras.
- Enhanced safety by conducting thorough and regular patrols of the premises.
- Prevented crimes by immediately reporting all unusual, unauthorized and illegal activity on premises.
- Consistently maintained compliance with all site-specific guidelines, regulations, policies, procedures while carrying out duties as an Unarmed Security Officer.
- Patrolled commercial property and associated parking garage.
- Maintained proper functioning of security equipment by performing regular checks and reporting issues promptly for repair or replacement.
Education
High School Diploma -
Muhlenberg County High School
Greenville, KY05.2010
Skills
- Mental health awareness
- Incident documentation
- Transportation Procedures
- Self-Defense
- Security Protocols
- Suicide Prevention
- De-Escalation Techniques
- Policy Enforcement
- Cultural Sensitivity
- Drug recognition
- Cell Searches
- Restraint Techniques
Timeline
Corrections Deputy
Shelby County Sheriff Department
10.2016 - 03.2024
Customer Service Representative
Conduit Global
06.2014 - 05.2015
Unarmed Security Officer
Central Defense Security
04.2013 - 05.2014
Material Handler
FedEx
01.2013 - 06.2014
High School Diploma -
Muhlenberg County High School
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