Candace Griffin
Memphis,TN
Summary
Logistics professional prepared to bring high level of efficiency and reliability to freight handling operations. Proven ability to streamline processes and enhance operational workflows, ensuring timely and accurate delivery. Known for collaborative spirit and flexibility in dynamic work environments, ensuring smooth coordination and adaptability. Skilled in inventory management and safety protocols, with strong commitment to organizational goals.
Overview
13
13
years of professional experience
Work History
Freight Handler
CEVA Logistics Inc.
4800 Pleasant Hill Rd
04.2024 - 10.2025
- Operated forklifts and pallet jacks to efficiently move freight within warehouse environment.
- Conducted inventory checks to maintain accurate stock levels and prevent discrepancies.
- Loaded and unloaded cargo from containers, ensuring compliance with safety protocols.
- Coordinated with team members to optimize workflow and reduce processing times.
- Implemented best practices for packaging and labeling to enhance shipment accuracy.
- Inspected freight for any damage or faults prior to loading.
- Operated pallet jacks and forklifts to unload freight containers of varying weight and size.
Corrections Deputy
Shelby County Sheriff Department
Memphis, TN
10.2016 - 03.2024
- Supported the overall mission of the correctional facility by upholding ethical standards and working diligently to maintain order, safety, and security within the institution.
- Implemented risk assessment measures to accurately identify potential issues within the inmate population, allowing for proactive intervention strategies.
- Inspected facilities and living quarters to verify each met state and federal standards.
- Supervised pods and recreation activities of inmates to maintain order.
- Improved inmate behavior by implementing structured daily routines and activities.
- Maintained accurate records of inmate activities, incidents, and progress for review by supervisors.
- Enforced rules and kept order for over 80 high level inmates between ages of 18 and 75.
Customer Service Representative
Conduit Global
Memphis, TN
06.2014 - 05.2015
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Managed approximately 30 incoming calls, emails and faxes per day from customers.
Material Handler
FedEx
Memphis, TN
01.2013 - 06.2014
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Maintained safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
- Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
Unarmed Security Officer
Central Defense Security
Memphis, TN
04.2013 - 05.2014
- Completed full building and grounds patrols to spot and investigate concerns.
- Prevented theft and vandalism by maintaining visible presence and closely monitoring surveillance cameras.
- Enhanced safety by conducting thorough and regular patrols of premises.
- Prevented crimes by immediately reporting all unusual, unauthorized and illegal activity on premises.
- Consistently maintained compliance with all site-specific guidelines, regulations, policies, procedures while carrying out duties as Unarmed Security Officer.
- Patrolled commercial property and associated parking garage.
- Maintained proper functioning of security equipment by performing regular checks and reporting issues promptly for repair or replacement.
- Improved response time to incidents through effective communication with team members and use of security equipment.
Education
High School Diploma -
Muhlenberg County High School
Greenville, KY05.2010
Skills
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Data Entry
- Microsoft Excel
- Microsoft Outlook
- Microsoft PowerPoint
- Microsoft Office Suite
- Truck loading and unloading
- Pallet jack operation
- Loading and unloading
- Warehouse safety
- Package handling
Timeline
Freight Handler
CEVA Logistics Inc.
04.2024 - 10.2025
Corrections Deputy
Shelby County Sheriff Department
10.2016 - 03.2024
Customer Service Representative
Conduit Global
06.2014 - 05.2015
Unarmed Security Officer
Central Defense Security
04.2013 - 05.2014
Material Handler
FedEx
01.2013 - 06.2014
High School Diploma -
Muhlenberg County High School