Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Candace Harrison

Vineyard ,UT

Summary

Accomplished Human Resources Manager with a proven track record at Aptive Environmental, specializing in employee relations and HR policies. Oversee over 2,000 W-2 employees and 3,000 1009 sales reps. Expert in leveraging Microsoft Office Suite and HR Acuity to enhance organizational efficiency. Renowned for strong interpersonal skills and strategic problem-solving abilities, significantly improving HR processes and employee satisfaction.


Overview

12
12
years of professional experience
1
1
Certification

Work History

Human Resources Manager

Aptive Environmental
03.2020 - Current
  • Lead and direct the routine functions of the Employee Relations department, including recruitment, interviewing, and hiring of staff.
  • Manager Employee Relations team of 5 HR Business Partners and 2 HR Generalist.
  • Conduct performance evaluations, providing constructive feedback to staff and ensuring timely performance reviews.
  • Handle employee discipline and termination in compliance with company policies and regulations.
  • Research and advise leadership on laws and legal matters concerning employment, ensuring policies are aligned with the latest regulations.
  • Use surveys, interviews, and other methods to research human resource policies and recommend actionable changes based on findings.
  • Advise COO on employee relations strategies, conflict resolution, and best practices for managing grievances for Operations Department.
  • Collaborate with leadership to refine policies and processes for their respective departments.
  • Provide guidance and support to HR staff in complex matters such as investigations, accommodations, and terminations.
  • Investigate potential union formations and manage related inquiries.
  • Develop internal learning and development programs to enhance employee skills and growth opportunities.
  • Ensure compliance with federal, state, and local employment laws and regulations, regularly reviewing policies for accuracy across multistates.
  • Collaborate with legal counsel to prepare and release updated company policies.
  • Team with outside council on litigations.
  • Manage sensitive matters involving employee terminations, disciplinary meetings, and investigations across the company.

Business Office Manager

The Peaks Senior Living Community
05.2013 - 01.2020
  • Manage daily operations of the business office, including coordinating accounting functions, payroll processing, and administrative duties.
  • Organized and conducted New Hire Orientation.
  • Ensure compliance for state audit on employee files.
  • Serve as the first point of contact for visitors, residents, families, and vendors, ensuring a professional and courteous environment.
  • Assist in the establishment and maintenance of accounting systems, policies, and procedures to support facility operations and ensure financial accuracy.
  • Oversee and process invoices for approval, coding, and payment, ensuring accuracy and compliance.
  • Handle billing inquiries from residents and responsible parties, resolving any discrepancies or concerns.
  • Monitor and collect accounts receivables, making collection calls, sending letters, and reporting delinquent accounts to the Executive Director.
  • Reconcile and balance accounts, including monthly reports, and ensure timely completion of Medicaid billing and private statements.
  • Verify insurance benefits and maintain accurate employee payroll records, including processing time cards and paychecks.
  • Respond promptly to emergency situations, operating as a command/communication center during emergencies or disasters.
  • Record and post payments to appropriate resident accounts and ensure proper documentation for financial transactions.
  • Maintain organized files of charge slips, debits, credits, and related documents.
  • Assist with administrative tasks, such as typing, copying, filing, sorting mail, ordering supplies, and ensuring facility operational needs are met.
  • Conduct monthly Medicare A recaps and maintain census updates, ensuring accuracy in the facility’s data management systems.
  • Ensure sufficient accounting supplies are available and maintain strict adherence to internal controls and procedures.

Education

Bachelor of Science - Psychology

Northern Arizona University
Flagstaff, AZ
05-2013

Skills

  • HR policies and procedures
  • Employee Relations
  • Microsoft office proficiency
  • Training and mentoring
  • Strong interpersonal, negotiation, and conflict resolution skills
  • Analytical and problem-solving abilities with the capability to analyze trends and provide strategic recommendations
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and HR Management Systems of Workday
  • Utilize HR Acuity for case management and data reporting

Accomplishments

  • Completed 20 Hours of Critical Conversation Training.
  • Vice President in DEI committee.
  • Planned and hosted DEI event of Native American Heritage Event in Sept of 2024.
  • Attended SHRM for the past 4 years.

Certification

Leadership Training

Timeline

Human Resources Manager

Aptive Environmental
03.2020 - Current

Business Office Manager

The Peaks Senior Living Community
05.2013 - 01.2020

Bachelor of Science - Psychology

Northern Arizona University

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Candace Harrison