Summary
Overview
Work History
Education
Skills
Timeline
Generic

Candace Holmes

Parkville,MD

Summary

Highly dependable and adaptable team player with a proven ability to thrive in dynamic environments. Skilled in providing exceptional customer service, clear communication, and memorable client experiences. Organized and precise in money handling. Goal-focused with a passion for assisting others and exceeding expectations. Flexible and responsive to change, ensuring efficiency and quality in all tasks.

Overview

13
13
years of professional experience

Work History

Inventory Manager

Cookies Dispensary
07.2023 - Current
  • Created and updated regular inventory reports and records.
  • Maintained sufficient inventory levels to meet customer demands at all times.
  • Analyzed inventory data to identify and address stock discrepancies.
  • Participated in regular cycle counts to confirm accuracy of inventory records.
  • Reduced stock discrepancies with thorough monitoring of inventory levels and timely resolution of issues.
  • Achieved operational excellence by continuously improving processes, systems, and procedures related to inventory management.
  • Developed and implemented policies and procedures for inventory management.
  • Helped implement Lucid ID program into use with inventory procedures

Shift Lead

Cookies Dispensary
08.2023 - 07.2024
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and organized work environment, ensuring safety standards were met consistently.
  • Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
  • Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
  • Enforced company policies and regulations with employees.
  • Supported upper management during critical decision-making processes by providing valuable insights based on firsthand experiences from shift operations.

Budtender

Cookies Dispensary
06.2023 - 08.2023
  • Checked guests' photo identification for validity and age requirements.
  • Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.
  • Sold flowers, concentrates and edibles in fast-paced environment.
  • Promoted a welcoming atmosphere by greeting each customer warmly upon arrival, fostering an inclusive environment that encouraged return visits.
  • Increased repeat business through exceptional customer service and extensive knowledge of cannabis products.
  • Answered questions about medicinal and recreational uses and effects and qualities of different strains.
  • Employed effective cash handling procedures for accurate accounting of daily sales transactions while minimizing discrepancies or losses.
  • Assisted in maintaining a clean, organized, and visually appealing store environment to ensure a positive shopping experience for customers.

Recruiting Agent

Bankers Life Call Center
01.2018 - 03.2018
  • Use Avature online system to find potential recruits through resumes from different career sites such as Monster, Indeed, etc
  • After finding resumes for recruits, make outbound calls to the prospects and converse with them over the telephone about potential positions the company may have for them
  • If they show interest then follow up with getting them scheduled to meet with a manager at a career briefing and send them a confirmation email containing all the details
  • Consistently met compliance requirements for the agency by promptly completing mandatory continuing education courses and staying current on industry regulations.

Merchandise Picker

Sephora Warehouse
02.2017 - 04.2017
  • Contributed to a reduction in order errors by closely adhering to established picking procedures and guidelines.
  • Demonstrated adaptability by effectively managing multiple tasks simultaneously while maintaining attention to detail under pressure.
  • Assisted in conducting regular inventory audits, resulting in improved stock accuracy and minimized discrepancies.
  • Enhanced warehouse efficiency through the proper utilization of RF scanners and inventory management systems.
  • Reduced product damage incidents with careful handling of delicate items during the picking process.
  • Ensured accurate labeling of picked items, reducing misshipment incidents significantly within the facility.

CAP Team 1 Associate

Walmart Super Center
08.2016 - 10.2016
  • Maintained inventory accuracy for the facility by binning and picking merchandise utilizing the inventory management system, completing bin audits, working inventory exceptions and correcting shelf capacities
  • Maintained merchandise presentation by stocking and rotating merchandise, removing damaged or out-of-date goods, setting up cleaning and organizing product displays, signing and pricing merchandise appropriately and securing fragile and high-shrink merchandise
  • Streamlined stocking processes through effective communication and collaboration with fellow associates.
  • Trained new CAP Team 1 Associates in proper procedures and best practices, contributing to overall team success.
  • Ensured accurate inventory counts through diligent attention to detail during stock audits.
  • Utilized handheld devices efficiently for inventory tracking, ensuring data accuracy for restocking purposes.
  • Assisted customers with locating products, providing exceptional service and increasing repeat visits.

Cashier & General Merchandise Associate

Wegmans
07.2011 - 08.2016
  • As a cashier, greeted customers and processed purchases on the computerized register system
  • Responsibilities included processing cash/credit card/check payments, and issuing receipts with change to the customer, and also close out the register when needed
  • Additionally, bagged and arranged purchases efficiently so that the heaviest items are on the bottom
  • As a general merchandise associate and customer service team member, strived to provide customers with a one of kind shopping experience; working to help locate and explain product usage and ensure displays are stocked to drive sales in the department
  • Serviced the various departments of the merchandising area (Complements (specialty housewares), General Merchandise, and Health & Beauty Care)

Merchandise Picker

Sephora Warehouse
03.2016 - 05.2016
  • Contributed to a reduction in order errors by closely adhering to established picking procedures and guidelines.
  • Demonstrated adaptability by effectively managing multiple tasks simultaneously while maintaining attention to detail under pressure.
  • Assisted in conducting regular inventory audits, resulting in improved stock accuracy and minimized discrepancies.
  • Enhanced warehouse efficiency through the proper utilization of RF scanners and inventory management systems.
  • Reduced product damage incidents with careful handling of delicate items during the picking process.
  • Ensured accurate labeling of picked items, reducing misshipment incidents significantly within the facility.

Warehouse Associate

Macys
11.2015 - 12.2015
  • Responsible for the completeness and correctness of all orders requested via internet submission
  • Received printed order ticket from the computerized warehouse management system
  • Efficiently picked customer items, ensuring that the correct number and type of product was available
  • Performed quality control by visually inspecting merchandise for damage and reporting any quality variances
  • Transported orders to next station for packaging and shipping
  • Always met productivity counts and accuracy standards
  • Cross-trained on the packaging station, learning how to receive, pack, and ship merchandise in a safe and productive manner
  • Maintained a clean, neat, and orderly work area
  • Conducted daily operations in a manner that promotes safety

Sales Associate

Old Navy
11.2013 - 01.2014
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.

Education

Part-Time Student - Information Assurance and Cyber Security

Harford Community College

Skills

  • Decision-making
  • Paperwork reviewing
  • Customer relationship management
  • Team leadership
  • Initiative and Self-motivation
  • Critical thinking
  • Stock replenishment
  • Process implementation
  • Process improvement
  • Inventory counts

Timeline

Shift Lead

Cookies Dispensary
08.2023 - 07.2024

Inventory Manager

Cookies Dispensary
07.2023 - Current

Budtender

Cookies Dispensary
06.2023 - 08.2023

Recruiting Agent

Bankers Life Call Center
01.2018 - 03.2018

Merchandise Picker

Sephora Warehouse
02.2017 - 04.2017

CAP Team 1 Associate

Walmart Super Center
08.2016 - 10.2016

Merchandise Picker

Sephora Warehouse
03.2016 - 05.2016

Warehouse Associate

Macys
11.2015 - 12.2015

Sales Associate

Old Navy
11.2013 - 01.2014

Cashier & General Merchandise Associate

Wegmans
07.2011 - 08.2016

Part-Time Student - Information Assurance and Cyber Security

Harford Community College

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Candace Holmes