Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Candace Howell

Forest Park,IL

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Administrative Assistant III

KeyBanc Capital Markets
11.2022 - Current
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
  • Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
  • Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.

Administrative Assistant

AllianceRx
01.2018 - 03.2022

• Provide ongoing administrative support to directors and senior leaders, driving organizational success through the

management of daily operations and special projects,

• Manage executive calendars, strategically coordinating meetings,

appointments, events, and travel arrangements

• Compose and proofread memos, letters, reports, and presentations, providing accurate, concise, and error-free communication

• Plan, coordinate, and finalize details for travel arrangements and business development events

• Manage interviews, training space, credentials to assist in onboarding process for new hires.

• Serve as primary point of contact for addressing inquiries and resolving concerns

• Maintain facility upkeep, inspections, ensure COVID requirements were met

• Supply management, security liaison, site communications coordinator

• Emergency Management Coordinator

  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.

Sr. Student Success Coach

Colorado Technical University Online
03.2013 - 02.2018
  • Improved student writing skills by providing constructive feedback and guidance on essays.
  • Mentored new teachers on best practices, contributing to the professional growth of colleagues within the school community.
  • Spearheaded after-school tutoring programs to provide additional support for struggling students, resulting in improved academic outcomes for participants.
  • Actively contributed to school-wide improvement efforts by serving on committees focused on curriculum design, staff development, and student support services.
  • Promoted critical thinking skills by incorporating inquiry-based learning activities into daily lesson plans.
  • Increased overall class performance by consistently utilizing data-driven teaching methods and adjusting instructional approaches as needed.
  • Regularly assessed student progress using both formative and summative evaluations, allowing for timely interventions and targeted instruction based on individual needs.

Account Executive

YRC
10.2009 - 11.2012
  • Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
  • Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
  • Qualified leads, built relationships and executed sales strategies to drive new business.
  • Boosted client satisfaction by developing and maintaining strong relationships through effective communication.

Education

Bachelor of Arts - Business Administration

Malone University
Canton, OH
08.2004

High School Diploma -

Buchtel High School
Akron, OH
05.1986

Skills

  • Time Management
  • Professional Communication
  • Attention to detail
  • Organization
  • Written communication
  • Office Administration

Certification

Certified Notary Public

Timeline

Administrative Assistant III

KeyBanc Capital Markets
11.2022 - Current

Administrative Assistant

AllianceRx
01.2018 - 03.2022

Sr. Student Success Coach

Colorado Technical University Online
03.2013 - 02.2018

Account Executive

YRC
10.2009 - 11.2012

Bachelor of Arts - Business Administration

Malone University

High School Diploma -

Buchtel High School
Candace Howell