Candace Jacobson
Ocala,FL
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
9
9
years of professional experience
Work History
Mental Health Admissions Coordinator
Odyssey Behavioral Healthcare. Behavioral Health Services and Facilities
Ocala, Florida
05.2024 - Current
- Answering inquiries from health care professionals seeking a higher level of care for their patients.
- Handling insurance verifications, relaying accurate financials to ensure financials are clearly communicated prior to admission.
- Proper data transmission, adhering to federal and state laws including HIPPA to ensure patient privacy and safety.
- Assisted client in completing admission forms and other related paperwork for speedy admissions process.
- Managed communication with prospective clients and families, providing detailed information about programs and admissions criteria.
- Professional screening of potential clients for medical necessity.
- Coordinated admissions process from initial inquiry to enrollment, ensuring a smooth and efficient experience.
- Maintained up-to-date knowledge of regulatory and compliance requirements affecting admissions.
Risk Management/PI Coordinator
The Vines Hospital
Ocala, FL, FL
09.2023 - 05.2024
- Promoted enterprise-level risk management practices and helped instill a strong culture focused on protective policies and procedures.
- Monitored industry, technological, and economic developments to stay current on potential risks.
- Conducted root-cause analysis for past incidents, identifying areas of improvement to prevent future occurrences.
- Produced and filed reports to inform senior management of current activities and progress with investigations.
- Developed detailed reports on identified risks, providing actionable insights for decision-makers to implement necessary changes.
Admissions/Business Development Coordinator
The Refuge, A Healing Place
Ocklawaha, FL
02.2021 - 07.2023
- Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
- Brought in new accounts through successful networking strategies and promotional approaches.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Learned and adapted quickly to new technology and software applications.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
New Hire Supervisor
Sierra Pacific Industries
Burlington, WA
09.2018 - 02.2021
- Maintained database systems to track and analyze operational data.
- Maintained compliance with company policies, objectives, and communication goals.
- Cultivated strong relationships with key clients or stakeholders through consistent communication and excellent service delivery.
- Conducted regular reviews of operations and identified areas for improvement.
- Inspected and maintained heavy equipment used in construction projects.
- Played a key role in successful project completions by maintaining open lines of communication with supervisors and team members, ensuring timely adjustments to work strategies when needed.
- Ensured timely project completion with efficient execution of excavation, grading, and site preparation tasks.
Business Manager
Herbs Chevron/NCQL LLC
Sedro-Woolley, WA
04.2015 - 01.2021
- Negotiated contracts with suppliers and vendors, securing favorable terms for the company while maintaining strong relationships.
- Provided feedback on the effectiveness of strategies, selling programs, and initiatives and identified areas requiring improvement.
- Gained extensive knowledge in data entry, analysis, and reporting.
- Spearheaded recruitment and hiring process and compiled training materials for new and existing team members.
- Improved business profits through innovative cost containment and revenue.
Education
Associates in Business -
Columbia Southern University
Orange Beach, AL05-2024
Certified Pier Recovery Coach -
Health Coach Institute
Orlando, FL06.2021
Certified Nurses Assistant - CNA
Cascades Job Corp
Sedro-Woolley, WA10.2006
High School Diploma -
Sedro Woolley High School
Sedro-Woolley, WA09.2005
Skills
- Professional telephone demeanor
- Remote Office Availability
- De-Escalation Techniques
- Computer Skills
- Strategic sales knowledge
- Customer Account Management
- Policies and Procedures Adherence
- Teamwork and Collaboration
- System implementation
- Time Management
- Adapt to diverse groups
- Positive Customer Engagement
Professional References
- Dr. Marta Wasiak, Medical Director at The Vines Hospital - 352-339-3076
- Krystal Emertt-Bush, Director of Admissions at Odyssey Behavioral Health - 317-209-7234
- Katharine Colorine, Director of Business Development at The Refuge, A Healing Place - 352-492-8150
Timeline
Mental Health Admissions Coordinator
Odyssey Behavioral Healthcare. Behavioral Health Services and Facilities
05.2024 - Current
Risk Management/PI Coordinator
The Vines Hospital
09.2023 - 05.2024
Admissions/Business Development Coordinator
The Refuge, A Healing Place
02.2021 - 07.2023
New Hire Supervisor
Sierra Pacific Industries
09.2018 - 02.2021
Business Manager
Herbs Chevron/NCQL LLC
04.2015 - 01.2021
Associates in Business -
Columbia Southern University
Certified Pier Recovery Coach -
Health Coach Institute
Certified Nurses Assistant - CNA
Cascades Job Corp
High School Diploma -
Sedro Woolley High School
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