Candace Johns
Johnson City,United States
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Receiving Manager /Scan Coordinator
Lowes Market
11.2021 - Current
- Unloaded, sorted and stored incoming merchandise.
- Managed inbound receiving departments.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Gathered and processed merchandise returns.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Maintained accurate computer records of materials weights, bill amounts, and identified variances.
- Orchestrated routing by producing accurate shipping documentation and package labels.
- Communicated with vendor representatives to resolve damaged shipments and item shortages.
- Prepared shipping documents and invoices, processed payments, and fielded client questions.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Conducted research to address shipping errors and packaging mistakes.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Enhanced performance of receiving dock associates through training, guidance and motivation.
Produce Manager/Meat Cutter
Lowes Market
11.2019 - 08.2022
- Coached and mentored new team members.
- Assisted customers with produce questions.
- Maintained produce area and kept produce storage area clean and sanitary.
- Maintained produce display, and prep and storage areas in clean and orderly condition.
- Selected items for specials and marked down items to reduce losses.
- Trimmed, washed and bundled produce.
- Priced produce to achieve margin and sales goals.
- Kept department equipment in working order and advised general manager of equipment repair or replacement needs.
- Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
- Interacted well with customers to build connections and nurture relationships.
- Trained new employees on proper protocols and customer service standards.
- Assisted in recruiting, hiring and training of team members.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Adhere to safety and cleanliness standards and maintained equipment.
- Cut, trimmed and ground meats such as beef, pork, and poultry to prepare for packaging and sale.
- Used boning knife, skewers and twine to shape, lace, and tie roasts.
- Verified proper inventory levels, product quality, and freshness to prevent sale of spoiled products.
- Performed meat inspections and checked temperature environment to maximize food safety.
- Analyzed meat temperatures for safety and quality and monitored heat conditions for stability.
- Used software to document quantity of meat received and sold to keep proper records of meat sales.
- Complied with food safety, hygiene and sanitation regulations for safe food preparation.
- Operated commercial-grade butchery equipment such as band saws, grinders and slicers.
- Wrapped meat produce to maintain quality, freshness and condition.
- Labeled meat items clearly and accurately with allergen information and expiration dates.
- Stocked, rotated and priced merchandise to meet store standards.
- Identified cuts of meat, grading and pricing accordingly.
- Disassembled and properly cleaned meat-cutting machines, avoiding contamination.
- Trained new employees on proper meat-cutting techniques and safety measures.
- Set up displays and stocked shelves with fresh meats, rotating stock for quality.
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Calculated weight and quantity of meat to determine appropriate pricing for customers.
- Managed waste and disposal to comply with environmental regulations and minimize waste.
- Received and inspected meat deliveries to verify quality and safety of products.
- Placed orders for supplies and raw materials to keep necessary items available.
- Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
- Maintained and stocked display cases by transporting wrapped products from work area or cooler to display cases.
Head Evening Chef
East Mail Grill
11.2016 - 11.2019
- Created recipes and prepared advanced dishes.
- Managed and trained kitchen staff.
- Inspected kitchens to observe food preparation quality and service, food appearance, and cleanliness of production and service areas.
- Arranged for kitchen equipment maintenance and repair when needed.
- Placed orders to restock items before supplies ran out.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Mentored kitchen staff to prepare each for demanding roles.
- Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
- Obtained fresh, local ingredients to lower grocery costs.
- Interacted with guests to obtain feedback on product quality and service levels.
- Monitored line processes to maintain consistency in quality, quantity, and presentation.
- Developed and cooked memorable dishes that brought new customers into establishment.
- Planned promotional menu additions based on seasonal pricing and product availability.
- Obtained fresh, local ingredients to improve dish flavors and limit grocery costs.
- Modernized work processes to reduce guest wait times and boost daily output.
- Collaborated with vendors and suppliers to obtain quality recipe ingredients while adhering to company budgets.
- Worked closely with front-of-house staff to facilitate excellent customer service.
- Assisted with menu development and planning.
- Set up and broke down kitchen for service.
- Evaluated food products to verify freshness and quality.
- Developed and remained accountable for safety, quality, consistency and adherence to standards.
- Participated in food tastings and taste tests.
- Developed close relationships with suppliers to source best ingredients.
- Implemented successful cross-marketing strategies such as food and wine pairings.
Checker
H.E. Butt Grocery Company
08.2013 - 08.2016
- Restocked and organized merchandise in front lanes.
- Processed both cash and card purchases and returns.
- Performed checks to determine most accurate pricing.
- Spoke with upset customers and notified appropriate management to resolve conflicts.
- Identified produce items and input corresponding PLU codes.
- Assisted with unloading customer carts onto conveyor belt.
- Checked personal identifications during alcohol and tobacco sales.
- Directed customers on methods to obtain refunds, returns and exchanges.
- Informed supervisor of front-end product gaps, scanning problems and price mismatching.
- Notified management of associate theft, customer shoplifting, unauthorized mark downs and property defacement.
- Cleaned work areas of excess supplies, cardboard and rejected materials throughout each shift.
- Collaborated with other departments to ensure accuracy of all measurements.
- Checked loads to identify contents and unauthorized or highly regulated materials.
Education
High School Diploma -
LBJ Johnson City High School
Johnson City, TX06.2005
Skills
- Stockroom Organization
- Equipment Operations
- Delivery Staging
- OSHA Guidelines
- Assisting Customers
- Shipping and Receiving
- Customer Service
- Organizational Skills
- Multitasking Abilities
- Data Entry
Timeline
Receiving Manager /Scan Coordinator
Lowes Market
11.2021 - Current
Produce Manager/Meat Cutter
Lowes Market
11.2019 - 08.2022
Head Evening Chef
East Mail Grill
11.2016 - 11.2019
Checker
H.E. Butt Grocery Company
08.2013 - 08.2016
High School Diploma -
LBJ Johnson City High School
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