Summary
Overview
Work History
Education
Skills
Timeline
Generic

CANDACE KIRK

Inez,KY

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

21
21
years of professional experience

Work History

Pharmacy Technician

Medicine Cabinet Pharmacy
03.2023 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Printing and faxing medicine lists when necessary.
  • Bagging medicines properly

PSE Clerk

USPS
12.2020 - 09.2022


  • Sold stamps, tracking services and insurance to customers
  • Weighed parcels, calculating costs based on type, total weight and final destination
  • Helped customers fill out change of address forms and reports for lost or stolen mail
  • Operated mail processing equipment and manually sorted mail
  • Followed data program techniques and procedures to maintain data entry requirements.

Office Administrator /Data Entry Clerk

S&C Trucking
05.2006 - 12.2012


  • Followed data program techniques and procedures to maintain data entry requirements
  • Reviewed, corrected or deleted data, verifying customer and account information
  • Proofread and edited documents to correct errors
  • Verified outdated data and implemented necessary changes

Lead Customer Service Representative

Millennium Teleservices
01.2004 - 11.2006
  • Answered customers' questions and addressed complaints by phone to immediately rectify issues.
  • Processed customer account changes with proprietary software
  • Referred unresolved customer grievances to designated departments for further investigation
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.

Education

Associate of Arts in Business -

Ashford University
San Diego, CA
05.2016

Surgical Technology -

Carver Career Center
Charleston, WV
05.2006

Skills

  • Automated Mail Processing Proficiency
  • Postal Form Proficiency
  • Computer Savvy
  • Selective Service
  • Strong Organization Skills
  • Team Collaboration
  • Customer Service
  • People Skills
  • Friendly, Positive Attitude
  • Good Work Ethic

Timeline

Pharmacy Technician

Medicine Cabinet Pharmacy
03.2023 - Current

PSE Clerk

USPS
12.2020 - 09.2022

Office Administrator /Data Entry Clerk

S&C Trucking
05.2006 - 12.2012

Lead Customer Service Representative

Millennium Teleservices
01.2004 - 11.2006

Associate of Arts in Business -

Ashford University

Surgical Technology -

Carver Career Center

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CANDACE KIRK