Summary
Overview
Work History
Education
Skills
Timeline
Generic

Candace Kness

Aurora,Colorado

Summary

Dynamic administrative professional with expertise in project management and office operations, known for implementing innovative tracking systems that improved reporting accuracy by 30%. Skilled in budget management and process optimization, consistently delivering exceptional customer service and resolving complex issues efficiently.

Overview

23
23
years of professional experience

Work History

Administrative Assistant

FREELANCE
01.2021 - 01.2025
  • Freelance project management and administrative assistant to a variety of businesses as needed.

Administrative Coordinator

RECON LOGISTICS
01.2016 - 01.2021
  • Prepared and sent invoices to customers via email or USPS
  • Handled customer inquiries
  • Created monthly customer reports
  • Maintained and updated claims spreadsheets
  • Filed damage claims
  • Identified invoice discrepancies
  • Corrected invoice discrepancies
  • Liaison with customers for claims resolutions
  • Liaison with customers for billing resolutions
  • Arranged meetings

Administrative Assistant

MAIN EVENT
06.2002 - 02.2016
  • Planned and managed highly successful projects that earned the company hundreds of thousands of dollars repeatedly
  • Demonstrated ability to quickly learn organizational processes, workflows, policies and procedures of the company.
  • Handled a range of administrative support and office management functions for president and sales team.
  • Developed new tracking systems and reports that were praised for their quality, comprehensiveness and timeliness.
  • Answered telephones and courteously assisted customers within high-volume, deadline-driven settings.
  • Earned a reputation for rapidly and calmly resolving customer complaints and sales force technical issues.
  • Achieved superior marks on client evaluations.

Education

Bachelor's Degree - ISS and Business

Westwood College
01.2007

Skills

  • Office Management
  • Budget Management
  • Process Managing
  • Bookkeeping
  • Accounting
  • Inventory Control
  • Calendaring/Scheduling/Meeting Planning
  • Administrative Support
  • Microsoft Office Certified
  • Project Planning
  • Reports
  • Analyzing Data
  • Travel Arrangements
  • Computer experienced with a Bachelor's Degree
  • Knowledge of various computer software applications

Timeline

Administrative Assistant

FREELANCE
01.2021 - 01.2025

Administrative Coordinator

RECON LOGISTICS
01.2016 - 01.2021

Administrative Assistant

MAIN EVENT
06.2002 - 02.2016

Bachelor's Degree - ISS and Business

Westwood College

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