Candace Langley
GROVETOWN,Georgia
Summary
Accomplished Human Resources Executive with a proven track record at Airgas Carbonic, enhancing workforce productivity and employee satisfaction through innovative HR policies and comprehensive training programs. Skilled in financial shortage analysis and conflict resolution, successfully reduced turnover rates and fostered a more inclusive work environment. Expert in retail merchandising and drawer management, consistently exceeding customer service goals.
Overview
9
9
years of professional experience
Work History
Customer Service Cashier
Lowes
06.2012 - 11.2015
- Met customer service goals and exceeded customer expectations.
- Counted money in drawers at beginning and end of each shift.
- Developed and managed relationships with customers to increase customer loyalty.
Human Resources Executive
Airgas Carbonic
05.2011 - 09.2011
- Introduced flexible work arrangements that improved productivity while supporting employee work-life balance.
- Managed employee relations issues effectively, resolving conflicts professionally and efficiently.
- Conducted internal audits to identify areas for improvement in HR policies, practices, and compliance measures.
- Optimized payroll processes for increased accuracy and timely compensation delivery to employees.
- Managed benefits administration, ensuring accurate and timely delivery of services to employees.
- Reduced turnover rates by developing comprehensive onboarding and training programs.
- Spearheaded diversity and inclusion initiatives, promoting a more inclusive work environment.
Human Resources Specialist
U.S. Army Active Duty
06.2006 - 02.2009
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Managed benefits administration for company-wide staff, ensuring timely processing and accurate recordkeeping.
- Conducted routine HR audits to ensure data accuracy in personnel files, payroll records, and benefit enrollments.
- Administered employee leave requests in accordance with FMLA guidelines, maintaining compliance with regulations while providing necessary accommodations for staff members.
- Facilitated smooth onboarding processes for new hires, leading to faster integration into the workplace culture.
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
- Enhanced employee satisfaction by implementing streamlined HR policies and procedures.
- Coordinated employee training programs to boost skills development and improve overall performance.
- Implemented employee recognition programs, fostering a positive work environment and increased retention rates.
Education
Bachelor Of Business Administration - Human Resources Management
American InterContinental University
Schaumburg, IL05.2011
Skills
Retail merchandising
Refund handling
Drawer management
Financial shortage analysis
Till counting
Point of sale operation
Refunds and exchanges
Customer assistance
Timeline
Customer Service Cashier
Lowes
06.2012 - 11.2015
Human Resources Executive
Airgas Carbonic
05.2011 - 09.2011
Human Resources Specialist
U.S. Army Active Duty
06.2006 - 02.2009
Bachelor Of Business Administration - Human Resources Management
American InterContinental University
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