Candace Lucia
New Caney,USA
Summary
I am a committed job seeker with a history of meeting company needs with consistent and organized practices, I am skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. I am a hardworking and reliable worker. I will be highly organized, proactive and punctual with team-oriented mentality. I am a recent graduate with excellent research, technical and problem-solving skills.
Hardworking waiter with several years of experience and solid background in food service field. Highly skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. History of delivering speedy service while working on feet for long periods of time and training incoming staff.
Overview
6
6
years of professional experience
Work History
Waitress
Lupe Tortilla
Kingwood, Texas
07.2023 - Current
- Provided exceptional customer service in a fast-paced restaurant environment.
- Took accurate orders and communicated them to the kitchen staff efficiently.
- Managed multiple tables simultaneously while ensuring guest satisfaction.
- Assisted with training new waitstaff on menu items and service standards.
- Maintained cleanliness and organization of dining area throughout shifts.
- Handled cash transactions and processed payments accurately at the register.
- Resolved customer complaints quickly to enhance dining experience effectively.
- Developed positive relationships with regular customers through friendly conversation.
Activity Assistant & Concierge
Watercrest at Kingwood
10.2019 - 02.2023
- Kept Activities spaces clean, organized and tidy.
- Assisted Residents with developing and maintaining positive social skills, mental aptitude, confidence and strong interpersonal connections.
- Helped residents participate in activities with basic and advanced mobility support.
- Coordinated musical guests, movies and other types of resident entertainment.
- Updated facility schedule and records.
- Supervised and coordinated work activities of personnel.
- Enforced rules and regulations of recreational facilities to maintain discipline and safety.
- Used one – on – one meetings and small groups to engage residents in facility life.
- Upheld positive quality of life standards for residents of all ability levels.
- Resident Engagement
- Teamwork and Collaboration
- Facility Operations
- Group Supervision
- Problem Solving and Complaint Resolution
- Computer Proficiency
- Documentation and Recordkeeping
- Team Leadership
- Friendly, Positive Attitude
- Activity Planning and Coordination
- Cleaning and Sanitizing
- Activity Oversight
- Health and Wellness
- Mobility Support
Education
Associates of Arts - General Studies
Lone Star at Kingwood
01.2021
Skills
- Resident Engagement
- Teamwork and Collaboration
- Facility Operations
- Group Supervision
- Problem Solving and Complaint Resolution
- Computer Proficiency
- Documentation and Recordkeeping
- Team Leadership
- Friendly, Positive Attitude
- Activity Planning and Coordination
- Cleaning and Sanitizing
- Activity Oversight
- Health and Wellness
- Mobility Support
- Order management
- Cash handling
- Customer relationship management
- Staff training
- Time management
- Problem resolution
- Point of sale systems
Timeline
Waitress
Lupe Tortilla
07.2023 - Current
Activity Assistant & Concierge
Watercrest at Kingwood
10.2019 - 02.2023
Associates of Arts - General Studies
Lone Star at Kingwood
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