Candace Mannino
Gulfport,MS
Summary
Dynamic Wholesale Sales Representative with a proven track record at Bienville Oyster Co., showcasing exceptional negotiation and relationship-building skills. Achieved significant sales growth by leveraging market research proficiency and strategic planning. Excelled in creating long-term business partnerships and exceeding sales. targets, demonstrating a blend of product knowledge expertise and adaptability.
Overview
2025
2025
years of professional experience
Work History
Wholesale Sales Representative
Bienville Oyster Co.
- Managed a diverse portfolio of accounts, consistently meeting or exceeding sales targets while maintaining high levels of customer satisfaction.
- Provided superior service to customers by quickly responding to requests, suggestions and concerns.
- Handled administrative aspects of sales by completing customer contracts and warranties, maintaining store inventory and accepting and processing customer payments.
- Conceived and implemented marketing plans to acquire market share within chosen markets.
- Managed prospective leads and existing accounts to accurately forecast revenue and develop long-term business partnerships.
- Negotiated pricing with vendor suppliers to fit customer's budget and generate maximum gross profit.
- Created marketing materials such as flyers and business cards to uncover new customer leads.
- Effectively communicated the unique selling points and benefits of our product line to potential customers, resulting in increased interest and sales growth.
- Negotiated favorable pricing and terms with suppliers, resulting in improved profit margins for the company.
- Developed customized presentations tailored to individual clients'' needs, demonstrating the value of our products in solving their unique challenges.
- Expanded the client base through targeted marketing efforts and networking at industry trade shows and events.
- Increased wholesale sales by developing strong relationships with clients and providing exceptional customer service.
- Provided ongoing support to existing clients, addressing any issues or concerns promptly to maintain positive business relationships.
- Analyzed market trends and competitor activity to identify potential opportunities for growth within the territory.
- Organized and attended regional trade shows as a representative of the company, promoting our products to prospective buyers while strengthening brand awareness.
- Assisted in product development by providing feedback from customers on desired features or improvements based on their needs and experiences.
- Used consultative sales approach to understand and meet customer needs.
- Addressed each customers' needs and wants to recommend suitable product options.
- Contacted customers and prospects to generate new business to achieve company growth goals.
- Serviced existing accounts on regular basis to maximize revenue.
- Managed sales plan activities, promotions and product launches resulting in expanded revenues and branding.
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.
- Supported customers continuously from sales process to product set-up and use.
- Resolved order issues efficiently and enhanced customer satisfaction ratings.
- Worked to develop network by identifying and pursuing new leads, attending industry events, and building rapport with clients.
- Researched potential clients and markets to prepare for appointments.
- Branded products through effective salesmanship and maintained long-term relationships with clients.
- Demonstrated products and specific features at customer locations and special events.
- Scheduled, updated and maintained product preparations and customer promotions.
- Maintained customer promotional logs for product advertising campaigns.
- Conferred with existing and potential customers to assess requirements and propose optimal solutions.
- Interacted with problematic accounts, helping to build lasting rapport and boosting revenue opportunities.
- Networked at events and by phone to expand business profits and revenues.
- Worked closely with commercial operational departments to schedule targeted promotional campaigns.
- Enhanced product exposure to customers by negotiating display position and adhering to merchandising standards.
- Reconciled billing discrepancies with regulatory agencies and finance department.
- Created and implemented marketing strategies and proposed innovative ideas to attract new clients.
- Targeted prospective clients by reviewing business directories, building database of leads and attending networking events.
Assistant Manager
Islanders Getaway
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Sales Manufacturing Costomer Service
Vallot Mannino Designs
07.1993 - Current
- Increased team productivity with effective communication and collaboration strategies.
- Managed a high volume of customer inquiries, demonstrating excellent problem-solving skills to resolve concerns quickly.
- Optimized resource allocation through effective scheduling, prioritization of tasks, and delegation of responsibilities among team members.
- Provided exceptional service to clients, fostering strong relationships and repeat business.
- Streamlined work processes by implementing efficient organizational systems and procedures.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Confirmed excellent customer service by quickly resolving customer concerns.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Removed safety hazards, soiled items, and trash from customer areas.
- Planned work calendar by scheduling appointments and tracking customer service requests.
- Delivered outstanding customer support by providing prompt, courteous assistance during all interactions with clients.
- Assisted customers with finding suitable products, leading to higher sales revenue.
- Effectively balanced multiple responsibilities including cashiering duties handling cash registers during busy periods without compromising quality service delivery.
- Monitored customer feedback and made adjustments to improve service quality.
- Resolved customer complaints promptly, resulting in increased loyalty and repeat business.
- Crosssold complementary items when appropriate, increasing overall transaction value and maximizing profits.
- Attended to customer complaints and processed product return or replacement requests.
- Maintained a clean and organized store environment for optimal shopping experience.
- Assisted customers in making informed purchase choices and selecting products.
- Fulfilled customers' special requests for merchandise and delivery times.
- Enhanced customer satisfaction by providing timely and accurate product information.
- Protected products from damage by using proper packaging and bagging techniques.
- Coordinated efficient product deliveries to meet customers' demands.
- Utilized problem-solving skills when resolving complex customer issues which led to improved long-term relationships.
- Participated in merchandising initiatives to create eye-catching displays that attracted customer attention and boosted sales rates.
- Handled returns and exchanges professionally, retaining customer trust while adhering to company guidelines.
- Implemented promotional strategies effectively within the store layout resulting in increased visibility of featured products.
- Provided exceptional service by going above and beyond to meet customer needs, generating positive reviews and referrals.
- Developed strong relationships with customers through active listening and effective communication skills, fostering a welcoming atmosphere for all patrons.
- Demonstrated excellent product knowledge by staying up-to-date on industry trends and new arrivals instore.
- Met customer call guidelines for service levels, handle time and productivity.
- Trained new personnel regarding company operations, policies and services.
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
- Investigated and resolved customer inquiries and complaints quickly.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Delivered prompt service to prioritize customer needs.
- Maintained up-to-date knowledge of product and service changes.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Responded proactively and positively to rapid change.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Promptly responded to inquiries and requests from prospective customers.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Sought ways to improve processes and services provided.
- Investigated and resolved accounting, service and delivery concerns.
- Optimized customer support by establishing collaborative service environments through targeted operational initiatives.
- Bolstered customer retention by creating and offering unique discount options and inspiring interest in new product lines.
Education
Bachelor Of Arts - Graphic Design
University of Southern Mississippi
Hattiesburg, MS06.1993
Bachelor Of Arts - Ceramics
University of Southern Mississippi
Hattiesburg, MS06.1993
Skills
- Strong negotiation skills
- Supplier relationship management
- Goal-oriented mindset
- Sales presentations
- Sales strategy development
- Product knowledge expertise
- Territory management
- Competitive analysis
- Cross-selling strategies
- Trade show representation
- Product branding
- Market research proficiency
- Teamwork
- Problem-solving
- Time management
- Attention to detail
- Listening skills
- Problem-solving abilities
- Multitasking Abilities
- Active listening
- Adaptability and flexibility
- Relationship building
- Customer relations
- Retail sales
- Self motivation
- Product knowledge
- Product and service knowledge
- Sales process management
- Goal setting
- Professionalism
- Strategic planning
- Continuous improvement
- Product and service sales
- Adaptability
- Meeting sales goals
- Networking abilities
- Professional demeanor
- Presentation skills
- Product demonstration
- Price negotiation
- Product launches
- Strategic selling
- Direct sales
- Business development
- Product merchandising
- Product promotions
- Product promotion
Accomplishments
- Owner of Vallot Mannino Designs. Wholesale and retail of functional dinnerware.
- Created artwork and manufacturer of functional decorative pottery.
- Created personalized decorative tilework and murals for restaurants, day spas, and personal clients.
- Worked with retail shops and sold work directly to clients.
- Created specialty items for organizations around the gulfcoast of Mississippi.
- Participated in artshows and galleries openings.
- Volunteer for at risk kids and local schools. Demonstrate pottery throwing and design to customers.
- Had an artical featuring artist, in Sun Herold newspaper and other magazine publication.
- Assistant manager of The Islabers Getaway. Vetting quests and costomer service.
- Created advertisements for mid term rentals with special attention to guest services.
Affiliations
- Hillyer House, Ocean Springs.
- Peter Anderson Art Show, Ocean Springs mississippi
- George Ohr Biloxi Mississippi
- Islanders Getaway, Ocean Springs mississippi.
Timeline
Sales Manufacturing Costomer Service
Vallot Mannino Designs
07.1993 - Current
Wholesale Sales Representative
Bienville Oyster Co.
Assistant Manager
Islanders Getaway
Bachelor Of Arts - Graphic Design
University of Southern Mississippi
Bachelor Of Arts - Ceramics
University of Southern Mississippi
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