CANDACE MCEWEN
Pittsburgh,PA
Summary
Licensed Real Estate Agent. Results-driven and customer-focused professional with a proven track record in online sales within the new home building industry. Demonstrated expertise in understanding customer needs, providing tailored solutions, and guiding clients through the home buying process. Possess strong communication and negotiation skills, coupled with a deep knowledge of the real estate market trends. Committed to delivering exceptional customer experiences and building lasting relationships.
Overview
19
19
years of professional experience
Work History
Online Sales
Maronda Homes
2014.07 - Current
- Initial point of contact for all new lead and customer interactions via phone and email while using qualifying and discovery questions to uncover best community fit and floorplan needs.
- Provide consistent follow-up to online prospects via one to one emails, email campaigns, newsletters and online community launches with the goal of setting a strong, qualified appointment with the Onsite Sales Agent.
- Maintain website content and monitor third party websites.
- Track and report on lead activity and sales conversion ratios, and participate in market research.
Sales Manager
Heartland Homes, Inc.
2006.01 - 2014.01
- Worked in onsite sales, electrical sales, and design center sales centers.
- Piloted two new sales programs for Heartland Homes: electrical sales and luxury condos in urban downtown Pittsburgh.
- Responsible for customer service, sales, marketing, customer tours, and coordinating and hosting promotional events for urban luxury condos at Piatt Place.
- Regularly met or exceeded quotas.
- Coordinated and managed property service vendors, cost estimates, and sales contracts.
- Launched and grew electrical sales into a full design center, including lighting, flooring, cabinetry, and plumbing fixture options were sold.
- Generating over a million dollars in revenue.
- Provided customers with engineering and design recommendations to maximize convenience in their living spaces.
Sales Consultant
Maronda Homes
2005.01 - 2006.01
- Managed model home in a new construction community and provided customer service and guidance to customers on the home building/buying journey.
- Conduct property tours and showcase the features and benefits of new homes.
- Managed marketing initiatives to grow brand awareness with the local Realtor community and potential home buyers to generate adequate traffic and sales.
- Prepared cost estimates and sales contracts.
Education
PA Real Estate License
2003
BA Business Marketing -
Robert Morris University
2001
Skills
- Licensed Real Estate
- Lead Follow Up
- Email Marketing
- Online and Onsite Sales
- Relationship Building
- Website Maintenance
- Following a Proven Process
- Customer Service
- Brand Awareness
- Inventory Monitoring
- Sales Strategies
- Team collaboration
Personal Information
Title: NEW HOMES ONLINE SALES & MARKETING
Timeline
Online Sales
Maronda Homes
2014.07 - Current
Sales Manager
Heartland Homes, Inc.
2006.01 - 2014.01
Sales Consultant
Maronda Homes
2005.01 - 2006.01
PA Real Estate License
BA Business Marketing -
Robert Morris University
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