CANDACE MCKINNON
Camden,NJ
Overview
20
20
years of professional experience
1
1
Certification
Work History
GI Technician
Cooper University Hospital
Camden, NJ
03.2023 - Current
- Advanced skillset through participation in specialized trainings on various types of endoscopic equipment, broadening capabilities as a technician.
- Set up endoscopy suites with equipment and supplies needed for procedures.
- Assisted in the collection of diagnostic specimens during endoscopic procedures, ensuring proper labeling and handling for accurate laboratory analysis.
- Transferred scopes to appropriate department for repairs and maintenance.
- Ensured timely completion of endoscopic procedures by effectively assisting physicians with scope insertions, biopsies, and polypectomies.
- Maintained all safety protocols and processes when cleaning, disinfecting and sterilizing endoscopes and related equipment.
- Used various instruments during Interventional Specialties procedures.
Laboratory Assistant
Cooper Health System
Camden, NJ, USA
09.2018 - 03.2023
- Accessioning patient specimens from all Cooper University Healthcare sites
- Placing orders for tests on specimens per a doctor’s request
- Training all new hires
- Processing send-out specimens for Quest Diagnostics
- Superuser and trainer of the 8100 Roche specimen analyzer
Paraprofessional
Hampton Academy
Mount Holly, NJ, USA
11.2016 - 06.2017
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
Program Assistant
Bancroft
Haddonfield, NJ, USA
03.2014 - 11.2016
- Assisted with planning and coordinating day-to-day and special program activities.
- Established rapport with clients through exceptional customer service practices, fostering ongoing relationships built on trust and respect.
- Offered administrative support to department leaders, enhancing daily operations with effective task prioritization.
Customer Service Manager
Wawa
Camden, NJ, USA
08.2007 - 07.2010
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Took ownership of customer issues and followed problems through to resolution.
- Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
- Reduced customer complaints, proactively addressing issues and implementing effective solutions.
Program Associate
Volunteers of America
Somerset, NJ, USA
09.2004 - 10.2006
- Assisted with planning and coordinating day-to-day and special program activities.
- Established rapport with clients through exceptional customer service practices, fostering ongoing relationships built on trust and respect.
- Provided administrative support to department leadership, streamlining daily operations through efficient task prioritization and delegation skills.
- Implemented centralized record-keeping system to improve overall data accuracy and accessibility for team members.
- Prepared clearly written and formatted documents and reports.
Education
High School Diploma -
Camden High
Camden, NJCCMA & CPCT Program -
Merit Training Institute
Mount Laurel, NJ01.2018
Skills
- HIPAA Knowledge
- Medical Records Management
- OSHA Compliance
- Medical Device Knowledge & Testing
- Urinalysis Testing
- Sterilization & Disinfection
- Phlebotomy Process
- Medical Procedures & Terminology
- Venipuncture/Blood Specimen & Analysis
- Histological Examinations
- Basic Anatomy
- Microbiology & Vital Signs
Certification
- CCMA
- CPT
- CET
- CEHRS
- BLS
Directcareexperience
- Managed the client’s medications, including counting out pills for daily dosages and documenting accordingly.
- Supported and redirected clients with difficult behaviors, including self-harm, behavioral and emotional outbursts.
- Consulted with clinical team in order to ensure that clients are receiving appropriate care based on their individual progress.
- Generated daily and weekly reports for clients and their families in order to maintain open communication between the program and home.
- Facilitated communication between members of the care team, documenting changes in behavior or physical symptoms and reporting them to the appropriate person.
- Supervised clients on community outings and workplace assignments, providing safe transportation and one-to-one support as needed.
Coremedicalassistantcompetencies
- HIPAA Knowledge
- Medical Records Management
- OSHA Compliance
- Medical Device Knowledge & Testing
- Urinalysis Testing
- Sterilization & Disinfection
- Phlebotomy Process
- Medical Procedures & Terminology
- Venipuncture/Blood Specimen & Analysis
- Histological Examinations
- Basic Anatomy
- Microbiology & Vital Signs
Timeline
GI Technician
Cooper University Hospital
03.2023 - Current
Laboratory Assistant
Cooper Health System
09.2018 - 03.2023
Paraprofessional
Hampton Academy
11.2016 - 06.2017
Program Assistant
Bancroft
03.2014 - 11.2016
Customer Service Manager
Wawa
08.2007 - 07.2010
Program Associate
Volunteers of America
09.2004 - 10.2006
CCMA & CPCT Program -
Merit Training Institute
High School Diploma -
Camden High