Candace Morrow
Dayton,OH
Summary
Focused, compassionate, reliable and well-trained Advanced Medical Support Assistant with 25 years of exceptional work ethic and valuable experience gained at the Dayton VA Medical Center. Able to work and collaborate with physicians, nurses, nursing staff, as well as supportive healthcare staff and outside vendors. Ability to function autonomously. Excellent organizational, and administrative skills. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
28
28
years of professional experience
Work History
Affiliations Staffing Methodology Committee
Department Of Veteran Affairs
01.2013 - Current
- Attended committee meetings to propose, discuss and advance management and investment ideas.
- Spearheaded promotional events to raise awareness and promote initiatives.
Safe Patient Handling
Department Of Veteran Affairs
01.2007 - Current
- Verified articles received against corresponding paperwork, noting any discrepancies to promote inventory accuracy.
- Read work orders and received oral instructions to determine work assignments and material or equipment needs.
Advanced Medical Support Assistant
Department Of Veterans Affairs
05.2005 - Current
- Maintained and obtained medical records.
- Used VISTA, and CPRS to maintain and record patient data and generate reports.
- Organized patient records to research records, extract medical information and review records for completeness and accuracy.
- Performed medical records management, including filing, organizing and scanning documents.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Verified and updated clinical records.
- Determined nature and urgency of patient requests to refer patients to appropriate medical staff.
- Taught Residents about orders, LST policies procedures, and care plan instructions.
- Assisted physicians with minor surgeries, including preparing operating room.
05.2018 - 06.2021
- Technical functions include: Administrative assistance of the pre- op holding area
- Effectively communicates with healthcare professionals, patients and families
- Liaison between Surgical Services, Nursing, ancillary services, clinics and inpatient units for the coordination of patient care
- Manages clinic setting of Pre-op Surgery, Post Anesthesia Care Unit, and Same Day Surgery
- Collaborating with the team to resolve problems
- Schedule and review surgical cases, including reporting and record keeping
- Produces and distributes the Operating Room Surgery Schedule daily
- Coordinates procedures and logistical support with Residents, Physician Assistants, Nurses, and vendor service representatives
- Coordinates, collaborates, and schedules all matters concerning Resident Coordinating within the Operating Room
- Assist residents, with determining schedules, and implements best practices through analysis
- Abstracts information for improving organizational performance, utilization review purposes and assisting with monitoring and evaluation of the Resident flow through the Operating Room and Clinic Setting Preparing surgical charts per regulatory and policy requirements
- Ensures that all administrative functions are completed in a timely and accurate manner
- Experienced with computer systems such as CPRS, Vista, PICIS, IMED consent, Microsoft Word
- Prepares work orders and requisitions for 3 units
- Orders supplies for the Operating Room, Same Day Surgery and Post Anesthesia Care Units
- Anticipating patient needs
- Effectively communicating with staff, patients, and family members
- Upholding HIPAA and information security standards
- Knowledge of safety requirements, policies, precautions and standards
- Keeping transport and surgery areas free from obstruction and compliant with fire safety standards; Job duties also included checking OR stock levels; completing supply order forms and forwarding to logistics department; unpacking and stocking supplies and equipment once arrival upon unit
- Performance rating: Outstanding (2018, 2019, 2020,2021
Nursing Assistant
Veterans Affairs Medical Center
10.2013 - 05.2018
- Technical functions such as: staging surgery case carts in assigned Operating Room suites; setting up Operating Room suites with needed equipment for specified surgical case; keeping unit well stocked with supplies; reviewing surgery cases for following day; prepping suites and assisting with room turnover between cases
- Daily checks of crash carts, pacer carts, endoscopes, and monitoring air flow system and warmer temps with dates and reporting changes
- Performance rating: Excellent (2014, 2015, 2016)
- Performance rating: Outstanding (2013, 2017, 2018, 2019, 2020,)
- Acquired step increase from GS5 step 6
Nursing Assistant, Secretary
Professional Standards Board
01.2016 - 03.2018
Nursing Assistant, Secretary
Leadership
01.2016 - 03.2018
Meadowdale High School
01.2000 - 10.2016
Chair
Department Of Veteran Affairs
05.2015 - 01.2016
- New Employee Orientation (Title V employees) educator for NAPSB boarding process
- Assisted with boarding 200+ STNA’s from GS to Title V employees
- Manage monthly staff completion of outdates and cart cleaning for Operating Room staff
- Orient Operating room staff on center core duties
- Initiated and completed “Surgical Shave Guide” 2014
- Staff educator for equipment use on TED hose sizing and application, CPM machines and crash cart
- Staff educator for glucometer use and safe patient handling equipment—Hoyer lifts, hover mats, slings.
- Planned and oversaw meetings in accordance with governing documents.
- Maintained impartiality and objectivity during meetings and decision-making.
- Helped record, compile, summarize and analyze data.
Nursing Assistant
Veterans Affairs Medical Center
07.2011 - 09.2013
- Direct patient care that included but not limited to: preparing patients for surgerychanging into proper hospital attire, removing personal belongings, toileting, transporting to pre-surgery testing, and completing pre-surgery hair clipping
- Transporting patients to and from surgery and escorting family to designated waiting area; exhibiting excellent patient safety and comfort as well as ensuring safe transportation to personal vehicles post-surgery
- Handling clinical tasks such as, safely transporting tissue and labs samples for analysis
- Technical functions such as: ensuring equipment functioned properly and fully charged; as well as accurately ensuring reports are placed in the chart and received by ordering Healthcare Provider
- Ensuring items are clean and ready for next day
- Performance
Nursing Assistant
GS, Veterans Affairs Medical Center
01.2011 - 01.2013
- Acquired step increase from GS5 step 5
State Tested Nursing Assistant
Grafton Oaks Nursing Center
05.2005 - 06.2011
Based Care Council, RBC
01.2010 - 01.2011
Tested Nursing Assistant class
Wood Glen Nursing Center
01.1999 - 01.2004
- Direct patient care including bathing, toileting, feeding, trach and Foley care, assisting with ADL’s as well as restorative therapy
- Assisting with daily social activities, outings and accompanying to appointments
- Completing vitals and blood glucose checks and reporting results to assigned nurse
- Advanced to Shower Aid (2002)
- AHA BLS certified Current
- State
01.1996 - 01.2000
Education
High School Diploma -
Meadowdale High School
Dayton, OH06.2000
Skills
- Talent Recruiting
- Local History
- Microsoft Office
- Procedures Scheduling
- Record Retrieval
- Resident Training
- Coordinates, collaborates, matters concerning Resident Assistance in the Operating Room
- Proficiency in Patient Scheduling
- Operational Requirements
- Medical Terminology Understanding
- Case Management
- Medical Record Assessment
- Timely Processing
- Customer Service
- Office Supplies and Inventory
Additional Information
- STNA preceptor 2005-2011 Awards The Annual Secretary’s Award for Excellence in Nursing (2013, 2015, 2018) National Nursing Assistant of the Year (2006) Winner of Diversity Counts Employee of the Month nominee 4 Department of Veterans Affairs
Timeline
05.2018 - 06.2021
Nursing Assistant, Secretary
Professional Standards Board
01.2016 - 03.2018
Nursing Assistant, Secretary
Leadership
01.2016 - 03.2018
Chair
Department Of Veteran Affairs
05.2015 - 01.2016
Nursing Assistant
Veterans Affairs Medical Center
10.2013 - 05.2018
Affiliations Staffing Methodology Committee
Department Of Veteran Affairs
01.2013 - Current
Nursing Assistant
Veterans Affairs Medical Center
07.2011 - 09.2013
Nursing Assistant
GS, Veterans Affairs Medical Center
01.2011 - 01.2013
Based Care Council, RBC
01.2010 - 01.2011
Safe Patient Handling
Department Of Veteran Affairs
01.2007 - Current
Advanced Medical Support Assistant
Department Of Veterans Affairs
05.2005 - Current
State Tested Nursing Assistant
Grafton Oaks Nursing Center
05.2005 - 06.2011
Meadowdale High School
01.2000 - 10.2016
Tested Nursing Assistant class
Wood Glen Nursing Center
01.1999 - 01.2004
01.1996 - 01.2000
High School Diploma -
Meadowdale High School
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