Candace Musick
Summary
Welcoming and professional with 15 years of experience in various occupations including office settings, and assisting customers and teammates. Positive and upbeat attitude while greeting and interacting with customers, offering them speedy service and making sure that all their needs were met.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Front Desk Receptionist, Housekeeping
Hotel LKA
12.2023 - 09.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Collected room deposits, fees, and payments.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Handled linens, and made sure rooms for cleaned for the following nights check-ins
Manager
Dollar General
06.2020 - 06.2023
- Managed and motivated employees to be productive and engaged in work.
- Routinely handled Cash deposits and employee payroll
- Maintained professional, organized, and safe environment for employees and customers
- Cross-trained existing employees to maximize team agility and performance.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Controlled costs to keep business operating within budget and increase profits.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
Construction Contract Cleaning
TWF Construction
03.2019 - 06.2019
- Deep cleaned post construction homes on base so they would be move-in ready for the next resident.
- Tediously cleaned all offices and recreational buildings on base daily before the following business day.
- worked effectively, independently, and collaboratively in a fast pace work environment.
- successfully met all dead lines
Manager
Mine Road Service Center
10.2015 - 09.2018
- Enhanced customer satisfaction by providing thorough interior and exterior detailing services.
- Assisted in training new employees on proper car detailing techniques, improving overall staff performance.
- Collaborated with team members to complete large-scale detailing projects within specified deadlines.
- Gained expertise in various cleaning materials and chemicals, ensuring appropriate use for each specific task.
- Maintained accurate employee payroll, kept labor costs down.
- Ran wash line, and customer check outs and scheduling
Education
General Studies
Riverbend High School
Spotsylvania, VA05-2012
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Problem-solving skills
- Office organization
- Administrative skills
- Inventory control
- Bookkeeping
- Client communication
- Cash handling
- Punctual and reliable
Timeline
Front Desk Receptionist, Housekeeping
Hotel LKA
12.2023 - 09.2024
Manager
Dollar General
06.2020 - 06.2023
Construction Contract Cleaning
TWF Construction
03.2019 - 06.2019
Manager
Mine Road Service Center
10.2015 - 09.2018
General Studies
Riverbend High School
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