Candace Nasello
Clinton,AR
Summary
Experienced medical professional (former ICU/ER RN) with demonstrated clinical expertise, vast pathophysiology and infectious disease knowledge base, and documentation/medical record experience within many EMR platforms. Well-rounded individual skillful in providing emotional support to families.
Overview
28
28
years of professional experience
Work History
Triage Coordinator
MTF Biologics
12.2022 - Current
- Relay triage information and facilitate communication between hospitals and donor services concerning patient dispositions.
- Obtain case history and gather triage information to determine eligibility for tissue/eye donation.
- Telephone triage for Yale Liver and Kidney Transplant departments.
Work From Home Customer Service Agent
Tata Consultancy Services
03.2022 - 12.2022
- Resolved customer grievances related to insurance policies consistently, collaborating with team members to achieve creative solutions
- Met inbound customer needs while maintaining strict performance targets
Family Care Specialist
ARORA
08.2020 - 08.2021
- Coordinate tissue donation between caregivers and families, hospitals, coroners, and funeral homes in a timely professional manner so that maximal quality tissues yield for the OPO and processors
Office Manager
Little Rock Rheumatology Clinic
03.2018 - 03.2020
- Serve as the office manager/sole employee for a one-physician clinic
- Handle all appointment scheduling, outpatient procedure scheduling, patient care in office, prior authorizations for prescriptions, procedures, etc., office supply management, vendor management, billing, etc
- Planned for major business changes, including system conversions and office moves
- Oversaw digital patient charting, including data entry and administrative duties regarding insurance, billing and accounts receivable
Office Assistant
Bill's Lock and Safe
08.2017 - 03.2018
- Accounts receivable, accounts payable, payroll, customer service
Legal Assistant
Paul Byrd Law Firm
08.2016 - 08.2017
- Provided administrative support and conducted research to assist attorneys in civil litigation preparation
- Researched documents and publications for case-altering details and evidence establishment
Registered Nurse
UAMS
05.1997 - 04.2015
- Served as emergency department, critical care RNIII
- Responsible for forensic collection in criminal cases
- Documentation in EMR
- Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care to deliver comprehensive services
Education
Registered Nurse Diploma Degree -
Baptist School of Nursing
Little Rock, AR01.1995
General Studies
University of Arkansas
Fayetteville, AR1987
Skills
- Collaboration
- Multitasking
- Analytical abilities
- Call control skills
- Interpersonal skills
- Empathetic and patient
Timeline
Triage Coordinator
MTF Biologics
12.2022 - Current
Work From Home Customer Service Agent
Tata Consultancy Services
03.2022 - 12.2022
Family Care Specialist
ARORA
08.2020 - 08.2021
Office Manager
Little Rock Rheumatology Clinic
03.2018 - 03.2020
Office Assistant
Bill's Lock and Safe
08.2017 - 03.2018
Legal Assistant
Paul Byrd Law Firm
08.2016 - 08.2017
Registered Nurse
UAMS
05.1997 - 04.2015
Registered Nurse Diploma Degree -
Baptist School of Nursing
General Studies
University of Arkansas
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