Quality-focused Property Manager with a genuine passion for maintaining and improving property conditions. Adept at ensuring resident satisfaction and meeting the needs of property owners. Known for delivering smooth operations, resolving conflicts, and handling crises efficiently. Committed to providing excellent customer service and experienced in call center operations.
Overview
13
13
years of professional experience
Work History
Property Manager
11 Managemnt
Huntington, WV
10.2024 - Current
Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
Completed final move-out walk-throughs with tenants to identify required repairs.
Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
Property Manager
ThornTree Apartments
Huntington, WV
10.2019 - Current
Handled resident complaints and expedited maintenance requests.
Inspected properties regularly to identify deficiencies and schedule repairs.
Collected monthly assessments, rental fees, deposits and payments.
Updated tenant and unit information to keep current in housing database.
Solicited and analyzed bids for repairs, renovation and general maintenance.
Implemented rental payment policies and pursued delinquent accounts via phone calls and personal visits.
Facilitated tenant paperwork processing and verification.
Completed lease applications and verifications, notifying prospects of results.
Investigated and resolved property complaints and violations to foster pleasant living environment for residents.
Environmental Technician
St Mary’s Medical Hospital
Huntington, WV
03.2024 - 09.2024
Ensured safe storage of chemicals through careful organization, labeling, and containment practices within designated areas.
Participated in regular safety meetings to promote a culture of environmental stewardship and workplace safety within the organization.
Worked with site to maintain compliance with applicable environment regulations.
Reduced hazardous waste generation through implementing effective waste minimization strategies.
Fire Watch
SWATC
Catlettsburg, KY
10.2021 - 03.2022
Patrolled assigned area, noting and investigating unsafe conditions or practices which might cause or increase fire hazards.
Inspected work areas to identify actual and potential fire hazards surrounding industrial work.
Inspected fire extinguishing and fire protection equipment, immediately reporting repairs needed.
Warned other personnel of danger or to evacuate, using verbal or other prearranged methods of communication.
Removed flammable materials from reach of ignition sources to minimize fire risk.
Helped keep machinery functioning properly with regular inspections and maintenance.
Recruiter Assistant
Results Companies
Huntington, WV
08.2017 - 10.2019
Set up phone and in-person interviews by managing calendar appointments for hiring managers and other key personnel.
Scheduled interviews with qualified candidates at designated time slots with staff.
Updated and maintained recruitment and personnel files.
Maintained continual communication with recruiters regarding job seekers and recruiting process.
Generated, collected and managed new hire paperwork and forms.
Reviewed and assessed resumes submitted by job seekers to determine candidate matches based on skills and experience.
Posted and managed job advertisements to support candidate searches and sourcing.
Conducted reference checks and employment verifications to validate candidates.
Processed and conducted background checks for prospective employees.
Planned and carried out recruiting events and career fairs.
Aided teammates with internal audits and data requests.
Explained job duties, compensation and benefits to potential candidates.
Human Resources Assistant
The Results Companies
Huntington, West Virginia
09.2015 - 08.2017
Created, organized and maintained employee personnel files to keep sensitive data secure.
Guided new hires through orientation and onboarding and explained documentation requirements to facilitate HR process.
Conducted employment verification and background investigation to facilitate hiring process.
Developed and maintained training materials and benefits packets for new hires.
Reviewed and processed payroll-related actions to drive data accuracy and comply with company policy and federal and state regulations.
Scheduled appointments, meetings and conferences with employees to discuss and mitigate personnel issues.
Organized and attended hiring events and participated in job fairs to network with potential candidates.
Posted job announcements and pre-screened applicants to candidates for available positions.
Assisted with planning, organizing and coordinating company events.
Elderly Caretaker
West Virginia Choice
Huntington, Wv
01.2012 - 02.2014
Provided transportation for medical appointments, social outings, and errands as needed, enhancing overall mobility and engagement in community activities.
Assisted clients with daily living tasks, maintaining their dignity and independence while ensuring their comfort and wellbeing.
Prepared nutritious meals tailored to specific dietary requirements while accommodating personal preferences, supporting optimal health outcomes for clients with various medical conditions.
Developed strong relationships built on trust with both clients and their families through exceptional communication skills and genuine empathy.
Education
Some College (No Degree) - Business Administration
Mountwest Community And Technical College
Huntington, WV
Respiratory Therapy - Medical
Mountwest Community College
Huntington, WV
Skills
Property management
Payment collection
Property inspections
Customer service-focused
Education and Training
other
Timeline
Property Manager
11 Managemnt
10.2024 - Current
Environmental Technician
St Mary’s Medical Hospital
03.2024 - 09.2024
Fire Watch
SWATC
10.2021 - 03.2022
Property Manager
ThornTree Apartments
10.2019 - Current
Recruiter Assistant
Results Companies
08.2017 - 10.2019
Human Resources Assistant
The Results Companies
09.2015 - 08.2017
Elderly Caretaker
West Virginia Choice
01.2012 - 02.2014
Some College (No Degree) - Business Administration