Candace Nichols
King Of Prussia,PA
Summary
Licensed EFDA with over 10 years of strong knowledge and dentistry practices. Well-rounded professional skilled handling multiple tasks, including making dental impressions, making temporary crowns and taking X-rays. Highly organized with experience in charting and preparing patient treatment plans.
Overview
15
15
years of professional experience
Work History
Lead Efda
SuperTooth Pediatric Dentistry
Norristown, PA
01.2024 - 07.2024
- Led in the start up of an office from blueprints to build.
- Coordinated meet and greets at daycares, dentist offices and events to promote our Grand opening.
- Trained and registered with Jefferson Hospital for children under anesthesia for surgery.
- Assessed patient eligibility for Medicaid, Medicare, and other government assistance programs.
- Scheduled appointments for both new and returning patients based on availability.
- Assisted and placed restorations such as composite fillings, crowns, bridges, implants, dentures and partials.
- Enhanced production by suggesting same day procedures.
- Created several spread sheets as staffs "GO TO" on how to go about clinical and administrative encounters.
- Achieved quotas by staying consistent and meeting goals.
- Optimized reviews by engaging and giving patients good customer service.
- Prepared treatment rooms for patient procedures by setting out instruments and materials.
- Maintained Sterilization Area according to OSHA guidelines and sterilized all instruments after use.
- Instructed patients on proper brushing techniques using demonstration models or diagrams.
- Fabricated temporary crowns from alginate impressions or pre-fabricated templates.
- Ensured that all dental equipment was properly maintained and serviced regularly.
- Verified accuracy of patient information before each appointment by reviewing existing records or collecting new data.
- Managed inventory control system by ordering supplies when needed.
- Performed coronal polishing.
- Placed and removed matrices and temporary separating devices.
- Applied topical agents to patients.
- Exposed dental diagnostic x-rays.
EFDA
Dentist Office
Bryn Mawr, PA
12.2022 - 12.2023
- Took impressions for bleaching trays, night guards, and essix retainers
- Placed and removed matrices and temporary separating devices such as palodent and rubber dams.
- Sterilized dental equipment using the ultrasonic and autoclave to prevent cross contamination.
- Fabricated custom temporary crowns, impressions and temporary restorations for patients.
- Applied protective coating of fluoride to teeth during dental procedures.
- Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed materials to support dentists during procedures.
- Exposed diagnostic dental x-rays to analyze teeth condition. (FMX,Ceph,Pan)
- Assisted dentist during examination by retracting patient's tongue and cheeks.
- Selected and prepared instrum0001ents used for procedures by treatment.
- Choose shades to best match the esthetics of the patient.
- Assisted with implants, crowns, bridges, veneers, root canals, oral surgery, hygiene, sealants, invisalign, Fillings,and consultations.
- Knows how to use the Itero.
- Mixing alginate, pouring up stone models. Shaving down models for trays.
- Does Zoom Whitening.
- Used Denticon, Dentrix, Easy Dental, and Smart Dental,
Lead Dental Assistant/EFDA
RG Dental
Richboro, PA
12.2021 - 12.2022
- Took alginate, blue bite, fast set impressions for night guards, invisalign, whitening trays, implants, bridges and crowns.
- Poured up solid stone models using the vibrator.
- Took FMX, Bite Wings, anteriors, PA's Digital and manually exposing xray radiographs clearly for the dentist to make an accurate diagnoses.
- Scanned patients using the Itero for crown, ortho and cosmetic.
- Assisted in difficult extractions. Assisted with sutures, bone graphing and Sedation.
- Checked bites, adjusted bites, Before and after procedures.
- Created, removed, adj, polished, and cemented, temporary crowns and bridges.
- Retracted and suctioned difficult cases of heavy tori, severe gagging and extreme fear of dentist.
- Comforted children to get through procedures calmly.
- Consistently being in view and attentive to my dentist in the case she needs me while im out the room.
- Greeted and walked patients back to the operatory and explained the procedure thoroughly about to take place.
- Worked with a sense of urgency to stay on schedule, Flipping rooms, running sterilization, and assisting the dentist.
- Ensured we were properly stocked by making our monthly order supply list.
- Checked in with front desk to make sure procedures were properly treatment planned before moving forward.
- Transferred instruments to dentist, gently sprayed water, suctioned fluids and mixed materials to support dentists during procedures.
- Selected shades for crowns, trays, and composite fillings for patients and prepared the operatory properly for procedures.
- Maintained dental lab equipment by sanitizing surfaces and organizing tools, instruments and packaging equipment.
- Relayed dentist instructions regarding postoperative care.
- Updated patient records with new data and treatment information. Documented patient noted if needed.
- Assisted dentist with completing last minute same day procedures, to hit goal.
- Maintained professionalism, and patience in the office with everyone at all time.
College Advisor
Lincoln Technical Institute
Blue Bell, PA
10.2019 - 03.2020
- Presented students with information and resources to promote academic progress and empowered students to take responsibility for academic success.
- Advised students on course selection, pathways and career options.
- Reviewed student grade reports each semester to determine probation or suspension based on academic regulations of university.
- Oversaw multiple accounts and worked diligently to meet and exceed proformance goals.
- Exceeded all customer and client expectations.
Account Manager
Verizon
King of Prussia, PA
10.2017 - 08.2019
- Competent leader of 15 Associates.
- Assisted in Business promotions within the organization.
- Organized and conducted Customer service and sales meetings for the office.
- Revised all input in data info in computer before submitting.
- Multitasking between phone calls and personal customers at a time.
- Drove account growth, client satisfaction and retention to deliver business results in collaboration with executives.
- Partnered with account team to drive long-term account planning, growth and success.
- Created production budgets and estimates and submitted to client for approval.
- Generated project update reports and drafted professional correspondence for business purposes.
- Maintained a positive attitude in a sometimes chaotic busy environment.
- Paying attention to detail for the best outcome in everything.
Account Supervisor
Verizon
King of Prussia, PA
11.2016 - 09.2017
- Interviewed and assisted in the hiring process
- Led a group of 3-5 people into product understanding and sales.
- Held daily teams meetings to ensure my team hit quota on a daily/ weekly basis.
- Oversaw multiple accounts and edited the necessary sections for perfection.
- Communicated with clients via email, phone, online presentations, screen-share and in-person meetings.
- Received a promotion in 2016 after showing consistency and growth within my company and team to Staff manager
- As Staff manager I led 8-10 people in sales and productivity.
- I trained them in interview taking, and office management.
- I shadowed their interviewing process to ensure they were professional and accurate.
- I answered 20-30 calls a day and provided excellent customer service to my customers.
- I made sure my larger team hit and excelled in meeting new weekly quota and bonuses.
EFDA
Abella Dental Care
North Wales, PA
01.2015 - 11.2016
- Opened up the office. Made sure procedure rooms were up and ready.
- Assisted with General Chairside, oral surgery, root canals, cleanings, emergency procedures.
- Made sure schedule was printed and ready for all employees to be aware of the daily procedures.
- Supported dentists and hygienist with expert chair-side clinical assistance.
- Prepared patients, sterilized and disinfected instruments, set-up instrument trays, and prepared materials.
- Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
- Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
- Placed and removed matrices and temporary separating devices.
- Labeled and shipped out impressions to labs for patients.
- Performed coronal polishing.
- Applied Sealants and topicals for patients.
- Seated, cemented crowns for patients under dentist supervision and consent.
- Test patients bite with articulating paper to make sure bite was comfortable not high. Adjusted when needed.
- Worked with between 10-15 patients daily.
- Adjusted Crown, bridges and dentures for patient comfortability
- Placed and contoured amalgam and other restorative materials.
- Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed materials to support dentists during procedures.
- Ensured the lab was cleaned and neat so their was no mix up of patients personnel.
- Escorted patients to exam rooms while making friendly conversation to prepare for cleanings and procedures.
- Worked closely with dental team to deliver production requirements, develop solutions and meet deadlines.
- Instructed patients on postoperative care to protect dental work and promote healing.
Dental Assistant/ EFDA
Dr. Levitos General Dentistry
Norristown, PA
01.2010 - 12.2014
- Prepared room for patients before arrival. Properly had protective barriers in place for Health and Safety.
- Completed x-rays of patients' mouths, carefully following safety procedures and processing images.
- Prepared temporary dental applications such as crowns.
- Assisted with Endo, Ortho, Prosthodontics, Oral surgery, Crowns, Braces, Root canals, Extractions, Impressions, Sealants, Cavity prep, Chairside Assisting, Sterilization and cleaning the lines daily.
- Took impressions for bridges, crowns, dentures and night guards.
- Periocharting
- Room prepared and ready for next patient promptly.
- Checking occlusal bites for Dentist to ensure comfortability for the patient.
- Reassuring and instructing patients on procedures about to take place.
- Ensured procedures ran efficiently for dentist.
- Exposed dental diagnostic x-rays.
Education
Expanded Functions Dental Assistant -
All State Career School-
04.2012
Diploma - Dental Assisting
CHI INSTITUTE
Broomall, PA02.2009
Diploma -
Norristown Area High School
06.2007
Skills
- Licensed EFDA-
- CPR CERTIFIED 2023-2025
- RADIOLOGY CERTIFIED
- Professionalism
- Multitasking
- Leadership
- Accountability
- Attention to detail
- Sense of Urgency
- Consistency
- Dedicated
Timeline
Lead Efda
SuperTooth Pediatric Dentistry
01.2024 - 07.2024
EFDA
Dentist Office
12.2022 - 12.2023
Lead Dental Assistant/EFDA
RG Dental
12.2021 - 12.2022
College Advisor
Lincoln Technical Institute
10.2019 - 03.2020
Account Manager
Verizon
10.2017 - 08.2019
Account Supervisor
Verizon
11.2016 - 09.2017
EFDA
Abella Dental Care
01.2015 - 11.2016
Dental Assistant/ EFDA
Dr. Levitos General Dentistry
01.2010 - 12.2014
Expanded Functions Dental Assistant -
All State Career School-
Diploma - Dental Assisting
CHI INSTITUTE
Diploma -
Norristown Area High School
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