Candace Outlaw
Cahokia,IL
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
13
13
years of professional experience
Work History
Project Support Services Representative
The Millennium Group
05.2023 - Current
- Handling customer inquiries and suggestions courteously and professionally.
- Updating account information to maintain customer records.
- Maintaining customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responding to customer requests for services, and company information.
- Responding to customer requests, offering excellent support and tailored recommendations to address needs.
Personal Assistant
DHS Home Health Care
01.2011 - Current
- Provide compassionate and patient-focused care to cultivate well-being.
- Assist clients with daily living needs to maintain self-esteem and general wellness.
- Monitored clients' overall health and well-being and noted significant changes.
- Assisted with daily living activities, running errands, and household chores.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Membership Data Specialist
The Boys And Girls Club
02.2021 - 03.2023
- Supported operations staff in researching data configuration and processing issues.
- Scanned documents and saved in database to keep records of essential organizational information.
- Validated incoming data against quality standards to eliminate irrelevant or unusable information.
- Maintained files, records and chronologies of entry activities.
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.
Data Entry Clerk
The Salvation Army
01.2011 - 07.2019
- Completed data entry tasks with accuracy and efficiency.
- Organized, sorted, and checked input data against original documents.
- Sorted documents and maintained organized filing process.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
- Entered data into various computer systems accurately using Microsoft Office Suite.
- Verified accuracy of data entered into system to produce error-free reports.
Education
Diploma -
Curtis Miller
Alorton, ILSkills
- Data Entry
- Microsoft Office
- CRM/Salesforce Active Influencer
- Detailed Oriented
- System Knowledge
- Interoffice Communications
- Time Management
- Complex Problem-Solving
Timeline
Project Support Services Representative
The Millennium Group
05.2023 - Current
Membership Data Specialist
The Boys And Girls Club
02.2021 - 03.2023
Personal Assistant
DHS Home Health Care
01.2011 - Current
Data Entry Clerk
The Salvation Army
01.2011 - 07.2019
Diploma -
Curtis Miller