Candace Paige Johnson
Hayden,AL
Summary
Dedicated registered nurse, educator, and manager with over 10 years of diverse experience in emergency, internal medicine, and critical care settings. Exceptional adaptability and a strong ability to thrive in fast-paced environments while embracing challenges. Committed to delivering high-quality nursing care and fostering positive patient outcomes through effective education and leadership. Proven track record of enhancing team performance and patient satisfaction through innovative approaches and collaborative practices.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Registered Staff Nurse-NICU, CVICU, ER, PACU
UAB St. Vincent’s Hospital
Birmingham, Alabama
07.2003 - Current
Registered Nurse-NICU, ER, CVICU, CC Float, PACU
Jackson Nurse Professionals
Orlando, FL
05.2008 - Current
- Delivered targeted medical support for patients experiencing critical health issues, including myocardial infarction, respiratory failure, and trauma-related injuries.
- Achieved accurate patient intake/output recording, leading to improved care decisions. Enhanced intravenous drip titration and Swann-Ganz catheter monitoring, contributing to patient stability. Optimized intra-aortic balloon pump and ventilator management, and CRRT.
- Achieved improved patient outcomes by implementing strategies that supported health and provided essential assistance to patients and families during crises.
- Enhanced patient safety and care quality through the application of evidence-based protocols.
- Delivered detailed explanations of procedures and post-operative instructions, ensuring patients are well-informed and prepared for recovery.
- Collaborated with multidisciplinary teams to develop and implement patient care plans.
- Educated patients and families on disease prevention and health management strategies.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Conducted comprehensive assessments to identify patient needs and inform treatment decisions. Coordinated the admission, transfer, and discharge of patients, facilitating effective patient flow and resource allocation.
- Utilized critical thinking skills to prioritize nursing interventions based on patients’ acuity levels and individual needs.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addresses physical, emotional, and spiritual needs.
Admissions Coordinator, On-call/Triage Nurse
Comfort Care Hospice
Pelham, AL
03.2017 - 08.2020
- Coordinated admissions processes, ensuring compliance with institutional policies and procedures.
- Streamlined application review process, improving response times for applicants.
- Trained and mentored new staff on admissions protocols and software usage.
- Ensured accurate documentation of all relevant demographic insurance and referral information during patient intake.
- Reviewed patient conditions and care needs to establish eligibility for hospice services based on established federal and state criteria.
- Collaborated with multidisciplinary teams to develop individualized care plans for high-risk or complex patients.
- Analyzed enrollment trends to inform strategic planning and improve outreach initiatives.
- Developed and implemented educational programs to inform patients, families, caregivers, and facilities about hospice practices and philosophies.
- Facilitated improved patient outcomes by educating patients, families, caregivers, and facilities on comfort measures and palliative care medications. Promoted understanding of treatment options, leading to enhanced symptom management. Advanced the adoption of comfort care strategies across diverse healthcare settings.
- Assessed patient needs and continuously improved care plans to enhance overall health outcomes.
Contract Consultant
Preferred Solutions
Northville, MI
03.2014 - 10.2014
- Led strategic initiatives to enhance operational efficiency within healthcare services.
- Developed and implemented process improvements to optimize patient care workflows.
- Analyzed data trends to inform decision-making and improve service delivery.
- Facilitated successful EMR training sessions and delivered effective go-live support for MedHost, Cerner, and McKesson, resulting in improved operational efficiency.
- Guided physicians, nurses, and support staff through CPOE and EMR integration, ensuring seamless transition.
- Trained and guided physicians in effective use of Fluency and Dragon for electronic documentation tasks.
- Analyzed and rectified issues to ensure adherence to meaningful use standards.
- Oversaw help desk ticket documentation and resolutions, ensuring efficient daily administrative operations.
On-Call/PRN House Supervisor
UAB St. Vincent’s Hospital
Birmingham, Alabama
11.2006 - 12.2010
- Supervised all aspects of hospital operations, focusing on quality care and streamlined processes.
- Performed comprehensive assessments of nursing areas to ensure optimal patient care and safety during each shift.
- Oversaw the assignment of beds for new admissions and transfers, facilitating timely patient care.
- Engaged with physicians and on-call teams as necessary to address urgent medical inquiries and enhance collaboration.
- Facilitated effective resolution of issues throughout the institution to ensure operational continuity.
- Coordinated immediate actions during emergency situations, addressing code blue, psychiatric alerts, security emergencies, and fire alarms.
- Facilitated support for clinical staff by addressing procedural inquiries and resolving clinical issues effectively.
- Coordinated interactions between patients, families, and healthcare teams to ensure seamless administrative support.
- Coordinated with on-call administrator to manage and respond to dynamic situations.
Charge Nurse (Patient Care Supervisor)-CVICU
UAB St. Vincent’s Hospital
Birmingham, Alabama
01.2006 - 06.2008
- Managed staffing schedules and payroll processes to ensure efficient unit operations and timely reporting.
- Analyzed issues and implemented solutions to enhance operational efficiency within the unit.
- Coordinated interactions between patients, families, medical staff, and administrative personnel to ensure seamless care delivery.
- Developed and implemented extensive strategies for survey readiness, focusing on JCAHO accreditation and OSHA regulatory compliance.
- Created and delivered orientation sessions, ensuring new employees received essential training and support.
- Implemented and maintained effective strategies for hospital-wide management of "code blue" incidents, enhancing patient safety.
- Assumed comprehensive nursing responsibilities in ICU/CVICU during staffing shortages to maintain high standards of care.
- Contributed significantly towards Joint Commission accreditation compliance through regular audits, staff education and process improvement recommendations.
- Supervised nursing staff to ensure adherence to best practices and high-quality patient care.
- Implemented patient care protocols, enhancing safety and operational efficiency within the unit.
- Developed training programs for staff on emerging healthcare technologies and practices.
Registered Staff Nurse – Critical Care Float/Cath Lab/PACU
Princeton Baptist Medical Center
Birmingham, Alabama
09.2004 - 01.2006
- Collaborated with multidisciplinary teams to provide critical care interventions in emergency and intensive care settings.
- Executed sheath removal and ensured patient readiness for interventional cardiology cases.
- Monitored and managed patient recovery in PACU, following physician post-operative orders and compliance with clinical protocols.
- Educated patients and families on health management, medications, and post-discharge instructions.
- Implemented evidence-based practices to improve patient outcomes and satisfaction scores.
- Demonstrated excellent time management skills while juggling multiple priorities in a fast-paced environment.
- Participated in regular staff meetings to share best practices, address challenges, and foster collaboration among team members.
- Exhibited strong critical thinking skills when assessing complex medical situations and determining appropriate interventions.
Contract Consultant
Mecklenburg Medical Group/Contract Consultant
09.2001 - 04.2003
Insurance Coordinator/Business Office
Mecklenburg Medical Group/Contract Consultant
Charlotte, North Carolina
02.1998 - 09.2001
- Identified and documented business office denial and coding challenges, culminating in a thorough findings report.
- Analyzed lab operations and compiled detailed findings reports to support decision-making and operational improvements.
- Evaluated problems and formulated actionable plans to enhance performance outcomes.
- Delivered accurate and up-to-date information on Medicare, Medicaid, and third-party insurance requirements to enhance understanding and adherence to federal regulations.
- Executed comprehensive preparations for accrediting surveys, including JCAHO, while maintaining adherence to OSHA compliance requirements.
- Facilitated resolution of billing issues, insurance coding discrepancies, and reimbursement follow-ups to enhance operational efficiency.
- Developed and executed cross-training programs for staff in multi-specialty practice, focusing on coding, posting, accounts receivable, and essential administrative tasks.
- Authored training manuals that outline cross-training procedures, ensuring staff proficiency in multiple roles.
- Coordinated with outsourcing agency to ensure effective handling of outstanding accounts receivable.
- Achieved timely processing of insurance payments and accurate filing of claims, contributing to streamlined operations. Generated detailed insurance reports to facilitate informed decision-making and enhance claims oversight.
- Resolved billing inquiries to improve client relations. Streamlined printing of encounter forms to optimize workflow. Achieved accurate entry of charges and balances into batches, contributing to financial accuracy.
- Oversaw regular updates and corrections of patient account information to maintain data integrity and streamline operations.
- Oversaw patient scheduling and managed weekend staff assignments to optimize operational efficiency.
Education
Graduate Certificate - Nursing Education
Jacksonville State University
Jacksonville, AL04.2009
Bachelor of Science - Nursing
Jacksonville State University
Jacksonville, AL04.2007
Diploma - Nursing
Mercy School of Nursing
Charlotte, NC12.2000
Skills
- Analytical problem-solving
- Detail-oriented approach
- Motivated healthcare professional
- Skilled in prioritizing concurrent responsibilities
- Workplace professionalism
- Responsive to evolving challenges
- Collaborative teamwork
- Patient knowledge enhancement
- Continuous improvement initiatives
- Staff training and student precepting
- Critical analysis
- Clinical team leadership
- Healthcare advocacy
Certification
- AL (Compact) Registered Nurse
- Basic Life Support (BLS)
- Advanced Cardiac Life Support (ACLS)
- Pediatric Advanced Life Support (PALS)
Timeline
Admissions Coordinator, On-call/Triage Nurse
Comfort Care Hospice
03.2017 - 08.2020
Contract Consultant
Preferred Solutions
03.2014 - 10.2014
Registered Nurse-NICU, ER, CVICU, CC Float, PACU
Jackson Nurse Professionals
05.2008 - Current
On-Call/PRN House Supervisor
UAB St. Vincent’s Hospital
11.2006 - 12.2010
Charge Nurse (Patient Care Supervisor)-CVICU
UAB St. Vincent’s Hospital
01.2006 - 06.2008
Registered Staff Nurse – Critical Care Float/Cath Lab/PACU
Princeton Baptist Medical Center
09.2004 - 01.2006
Registered Staff Nurse-NICU, CVICU, ER, PACU
UAB St. Vincent’s Hospital
07.2003 - Current
Contract Consultant
Mecklenburg Medical Group/Contract Consultant
09.2001 - 04.2003
Insurance Coordinator/Business Office
Mecklenburg Medical Group/Contract Consultant
02.1998 - 09.2001
Bachelor of Science - Nursing
Jacksonville State University
Diploma - Nursing
Mercy School of Nursing
Graduate Certificate - Nursing Education
Jacksonville State University