Candace Perkins
Spring
Summary
Client-focused professional with experience supporting high-net-worth individuals through premium concierge and account services. Known for strong communication, problem-solving, and the ability to manage complex requests with efficiency and discretion. Seeking to grow within the travel and hospitality industry while delivering exceptional client experiences.
Overview
8
8
years of professional experience
Work History
Centurion Membership Manager
American Express
Spring
11.2021 - Current
- Deliver high-touch support to elite Centurion clients as a dedicated account liaison
- Coordinate domestic and international travel, including flights, hotels, and itineraries
- Provide concierge services, including dining, entertainment, and lifestyle requests
- Manage client accounts, scheduling, and ongoing service needs with accuracy and discretion
- Facilitate client purchases and resolve issues promptly to ensure a seamless experience
Leasing Agent
Quest Management
Tyler
11.2017 - 04.2018
- Assisted prospective residents with leasing apartments and completing applications
- Conducted market surveys and supported property marketing efforts
- Provided timely and professional customer service via phone and in person
Onboarding Specialist
Accenture
Houston
06.2021
- Managed high-volume outbound communications via calls, email, and text for onboarding candidates
- Conducted follow-ups to ensure completion of pre-employment requirements
- Maintained high customer satisfaction through clear communication and timely responses
- Utilized active listening to resolve concerns and de-escalate issues effectively
911 Dispatcher
Harris County Sheriff’s Office
Houston
11.2019
- Responded to emergency and non-emergency calls with professionalism and urgency
- Dispatched law enforcement and coordinated with fire and EMS services
- Maintained composure in high-pressure situations while ensuring accurate communication
Leasing Agent
AAA Apartment Staffing
Tyler
- Supported leasing operations across multiple properties
- Assisted with resident relations, applications, and administrative tasks
Education
Business Administration - Associate coursework
Houston Community College
Houston, TXGeneral Studies -
Tyler Junior College
Tyler, TXSkills
- Client Relationship Management
- Travel Coordination & Itinerary Planning
- Concierge & Lifestyle Services
- Account Management
- Scheduling & Calendar Management
- Conflict Resolution & De-escalation
- Communication & Customer Service
- Attention to Detail
Timeline
Centurion Membership Manager
American Express
11.2021 - Current
Onboarding Specialist
Accenture
06.2021
911 Dispatcher
Harris County Sheriff’s Office
11.2019
Leasing Agent
Quest Management
11.2017 - 04.2018
Leasing Agent
AAA Apartment Staffing
Business Administration - Associate coursework
Houston Community College
General Studies -
Tyler Junior College