Candace Ramroop
Jamaica
Summary
Dedicated and compassionate board-certified Registered Nurse (RN). Proven to remain calm under pressure, skillfully handling difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude, and excellent customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Registered Nurse
New York Presbyterian Brooklyn Methodist Hospital
08.2023 - Current
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Contributed to interdisciplinary team meetings by presenting relevant clinical data about patients'' progress toward reaching established goals of care.
- Led shift handover meetings effectively communicating critical information about each patient''s status ensuring continuity of care.
- Contributed to a positive work environment by actively participating in unit meetings, sharing ideas to improve efficiency or address ongoing challenges faced by colleagues.
- Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
Shift Operations Manager
CVS Pharmacy
09.2016 - Current
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on tasks to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards.
- Coached crew members to optimize performance and motivate them toward more efficient work
- Consistently exhibited a calm demeanor during periods of high volume or unusual events to keep the store operating smoothly and set a positive example for the shift team.
- Interacted well with customers to build connections and nurture relationships.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Managed purchasing, sales, marketing, and customer account operations efficiently.
Education
Bachelor of Science - Harriet Rothkopf Heilbrunn School of Nursing
Long Island University, Brooklyn, NY, US
Brooklyn, NY05.2023
High School Diploma -
Hillcrest High School
Jamaica, NY06.2013
Skills
- Shift Work
- Operational Procedures
- Corrective Actions
- Safety Standards
- Employee Coaching and Mentoring
- Job Assignments
- Customer Needs Assessments
- Delegating Work
- Operations Management
Certification
BLS Certified
ACLS Certified
Timeline
Registered Nurse
New York Presbyterian Brooklyn Methodist Hospital
08.2023 - Current
Shift Operations Manager
CVS Pharmacy
09.2016 - Current
BLS Certified
ACLS Certified
Bachelor of Science - Harriet Rothkopf Heilbrunn School of Nursing
Long Island University, Brooklyn, NY, US
High School Diploma -
Hillcrest High School
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