Summary
Overview
Work History
Education
Skills
Timeline
Generic

Candace Shafer

Rochester,NY

Summary

Strategic-thinking individual skilled in engaging employees and driving them to achieve their highest potential. Experienced in developing employee performance goals and fostering a positive work environment.

Overview

10
10
years of professional experience

Work History

Assistant Store Manager

Aldi
Rochester, NY
10.2021 - Current
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
  • Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
  • Recognized operational challenges and executed process improvements.
  • Provided leadership support during peak business hours by motivating staff members to meet targets.
  • Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.

Department Manager

McDonald's
Rochester, NY
12.2014 - 10.2021
  • Identified inefficiencies, leading to improved productivity.
  • Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
  • Practiced proper safety and sanitation standards.
  • Promoted a positive atmosphere and went above and beyond to guarantee that each customer received exceptional food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Supervised food preparation stations to observe hygiene and taste quality of food served to customers.
  • Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within the restaurant.

Education

High School Diploma -

Greece Olympia High School
Rochester, Ny
06.2014

Skills

  • Business development and planning
  • Inventory counting
  • Retail Operations
  • Recruiting and Hiring
  • Goals and Performance
  • Passion for customer satisfaction
  • Staff Management
  • Stock management
  • Loss Prevention
  • Pricing and Markdowns

Timeline

Assistant Store Manager

Aldi
10.2021 - Current

Department Manager

McDonald's
12.2014 - 10.2021

High School Diploma -

Greece Olympia High School

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Candace Shafer