Candace D. Sievers
Fresno,CA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
9
9
years of professional experience
Work History
Account Manager
Airgas an Airliquide Company
07.2021 - Current
- Welding training with Miller (learning new skills and teaching to customers)
- Extensive work in Citrix, Sales Force, Microsoft Suite, and Google pages
- Researching OSHA and Cal OSHA requirements to inform existing manufacturing and food production accounts
- Develop wide range of communication skills to meet needs of multiple industries
- Developed customized account plans for clients to help them achieve their business goals.
- Managed diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Collaborated with sales team to identify potential upsell opportunities and expand client base.
Business Development Representative
California Business Machines
02.2021 - 07.2021
- Cold Calling, 200+ per week
- Build relationships with existing customers, upsell products and services
- Generate new clients and leases
- Detailed notation of activities in Sherpa and E-Auto
- Project sales monthly and quarterly
- Meet quota of $20,000 monthly
- Complete quarterly and annual reviews on scheduled timeline
- Assist with customer service calls
- Deliver, install, and train on all new equipment sold
Director of Sales Operations
Wired Truck
10.2018 - 01.2021
- Build, maintain, and better professional relationships with new and existing customers
- Train and supervise all sales staff
- Generate new sales techniques
- Create sales reports monthly, quarterly, and annually showing trends in sales
- Project sales for upcoming quarter
- Generate all estimate, sales orders, and invoices
- Maintain accurate records of all sales, quantities, discount rates
- Coordinated meetings and logistics for national sales meetings and directed and supervised 13-member team.
Regional Telematics Account Manager / Telematics Technical Support
Pana Pacific
Pacifi
03.2015 - 10.2018
- Process all new sales orders through JD Edwards software
- Troubleshoot all technical problems with Telematics hardware before escalating to engineers
- Answer multi line phone system assisting customers with hardware, software, database management, billing, and account set up
- Regional travel for sales presentations across 7 states and 1500 truck dealerships
- Build, maintain, and better professional relationships with new and existing customers
- Generate call reports for each customer visited
- Train product knowledge to new associates
Education
Bachelor of Science - Business Management, Organizational Management and Human Resources
05.2010
- GPA: 3.54, Non-Profit Management Studies
- Working with a non-profit organization to understand the workings of the managerial side as well as putting together a project that benefits the organization. Production/Operations Management
- Product development and process selection; operations planning and control and inventory and quality control. Administration of Personnel
- Developing skills and knowledge in the utilization of human resources, recruitment, selection and performance appraisals, compensation and social issues and government regulations.
Skills
- Account development
- Brand Management
- Revenue Generation
- Schedule Management
- Report Writing
- Vendor Relations
- Business Development
- Data Analytics
- Business Needs Assessment
- Sales Force, Citrix, Microsoft Suite expertise
Timeline
Account Manager - Airgas an Airliquide Company
07.2021 - Current
Business Development Representative - California Business Machines
02.2021 - 07.2021
Director of Sales Operations - Wired Truck
10.2018 - 01.2021
Regional Telematics Account Manager / Telematics Technical Support - Pana Pacific
03.2015 - 10.2018
California State University - Bachelor of Science, Business Management, Organizational Management and Human Resources
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