Summary
Overview
Work History
Education
Skills
Timeline
Generic

Candace Simpson

WAXAHACHIE,TX

Summary

Resourceful Store Manager highly productive in completing tasks efficiently. Possess specialized skills in inventory management, staff training, and customer service which ensure operational success. Excel at communication, leadership, and problem-solving to meet diverse challenges head-on.

Overview

14
14
years of professional experience

Work History

Store Manager

Gorjana
Dallas, TX
11.2022 - Current
  • Ensured compliance with safety regulations and company policies.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Developed strategies to maximize sales and profitability.
  • Monitored inventory levels and placed orders to restock shelves.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Delegated work to staff, setting priorities and goals.
  • Evaluated store performance and incorporated feedback to implement improvement plans.
  • Reviewed customer feedback to make operational improvements and promote satisfaction.
  • Established store tactics and strategies to achieve operational performance and sales goals.

Store Manager

Vera Bradley
Grapevine, TX
02.2020 - 08.2022
  • Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints
  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers
  • Monitor sales activities to ensure that customers receive satisfactory service and quality goods
  • Performed all Visual directives Weekly/Monthly with Update (Windows and Sales floor)
  • Created Visual specifications for my individual Store, based on Floorplan
  • Handled All Marketing for Sales/Promotions
  • Trained all Team members on Current Visual Standards and Updates
  • Instruct staff on how to handle difficult and complicated sales
  • Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate
  • Plan and prepare work schedules and keep records of employees' work schedules and time cards.

Store Manager

Francesca's
Panama City Beach, FL
12.2010 - 07.2016
  • Resolve customer complaints regarding sales and service
  • Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs
  • Determine price schedules and discount rates
  • Review operational records and reports to project sales and determine profitability
  • Preformed all Visuals for the Store through Visual Director
  • Worked as the New Store Opener as Leader for over 12 New Stores
  • Created and implemented Visual updates weekly/monthly with team
  • Trained all team members on Visuals and Operations
  • Created Visual and Training standards for the Store
  • Worked as a Training Manager for our District on Visuals and Operations.

Education

Duncanville High
Duncanville, TX

Skills

  • Supply Ordering
  • Talent Recruitment
  • Payroll Management
  • Customer Service Management
  • Employee Training
  • Team Development
  • POS Systems
  • Store Merchandising
  • Retail Inventory Management
  • Operations Management
  • Special Events
  • Relationship building and management

Timeline

Store Manager

Gorjana
11.2022 - Current

Store Manager

Vera Bradley
02.2020 - 08.2022

Store Manager

Francesca's
12.2010 - 07.2016

Duncanville High
Candace Simpson