Candace Solverson
Zephyrhills,FL
Summary
Results-driven Reports Processor at Wipro Health Plan Services, recognized for enhancing data integrity and operational efficiency. Expert in data entry and quality control, I successfully reduced errors by implementing rigorous training programs. My strong analytical skills and collaborative approach fostered a positive team environment, ensuring timely completion of processing tasks and high client satisfaction.
Overview
11
11
years of professional experience
Work History
Reports Processor
Wipro Health Plan Services
12.2010 - 05.2022
- Managed data entry tasks, ensuring timely completion of processing requirements.
- Increased accuracy by implementing quality checks on processed data.
- Processed large volumes of transactions for maintaining up-to-date records.
- Improved operational efficiency with streamlined data handling procedures.
- Executed daily processing tasks to ensure seamless operation of systems.
- Enhanced data integrity by identifying discrepancies and implementing corrective actions.
- Coordinated with team members to resolve processing issues and improve workflow.
- Processed incoming data with precision, ensuring adherence to guidelines.
- Contributed to team goals by efficiently managing workload and meeting deadlines.
- Improved data management by organizing and categorizing information effectively.
- Processed client requests for maintaining high levels of service satisfaction.
- Analyzed data trends to inform decision-making and enhance processing strategies.
- Improved turnaround times by optimizing data processing techniques.
- Processed complex datasets, ensuring accurate input and output of information.
- Resolved processing errors with attention to detail and problem-solving skills.
- Processed data to support business operations and improve efficiency.
- Improved communication with stakeholders by providing timely processing updates.
- Managed processing systems to ensure reliable and accurate data handling.
- Processed confidential information with high regard for privacy and security.
- Enhanced process documentation by updating procedures and training materials.
- Supported team members in their tasks, contributing to overall team success.
- Increased productivity by effectively managing workload and prioritizing tasks.
- Maintained accurate records and ensured timely completion of all necessary paperwork.
- Enhanced team collaboration, sharing best practices for efficient processing techniques.
- Received and reviewed incoming documents and materials.
- Assisted colleagues as needed, fostering a positive work environment based on teamwork and mutual supportiveness.
- Participated in continuous training initiatives, staying up-to-date on relevant regulations, policies, and best practices within the processing field.
- Provided outstanding customer service by promptly addressing inquiries and resolving issues.
- Adhered to strict deadlines for processing applications, ensuring timely approvals and client satisfaction.
- Demonstrated flexibility when adapting to new processes or guidelines while maintaining consistently high levels of productivity.
- Reduced errors with meticulous attention to detail and thorough review of documentation.
- Developed expertise in various processing systems for increased efficiency and accuracy.
- Collaborated with cross-functional teams to ensure smooth handoffs and timely completion of projects.
- Contributed to the achievement of department goals through consistent high-quality work.
- Utilized strong analytical skills to identify potential risks or discrepancies within processed documents quickly.
- Engaged in continuous professional development to stay updated on latest processing technologies.
- Maintained high levels of data security by adhering to strict data protection policies.
- Developed comprehensive training program for processing staff, elevating team expertise.
- Reduced error rates in data entry by conducting thorough training sessions for new hires.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
- Examined incoming materials and compared to documentation for accuracy and quality.
- Organized and prepared workstations and materials needed for operations to maximize productivity.
- Met production targets and tight deadlines by collaborating closely with team members.
Education
Drafting
Tampa Bay Vocational Technical High School
Tampa, FL1980
Skills
- Data entry
- Information processing
- Document management
- File organization
- Report generation
- Quality control
- Data validation
- Workflow optimization
- Information retrieval
- Process improvement
- Data coordination
- File maintenance
- Information accuracy
- System operation
- Data updating
- Information security
- Process automation
- Data integrity
- Process documentation
- Data handling
- System evaluation
- Information flow
- Data quality
- Process efficiency
- Information management
- Data sorting
- Process consistency
- Data verification
- Data tracking
- System utilization
- System navigation
- Information distribution
- Data reporting
- Attention to detail
- Teamwork and collaboration
- Data entry experience
- Multitasking and organizing
- Critical thinking
- Employee training
- Document review
- Data entry background
- Discrepancy research and resolution
- Information protection
- Process auditing
- Microsoft Excel
- Data file transferring
- Process control
- Records management
- Continuous improvement
- Compliance monitoring
- Reports analysis
- Interpersonal communication
- Software knowledge
- Positive attitude
Timeline
Reports Processor
Wipro Health Plan Services
12.2010 - 05.2022
Drafting
Tampa Bay Vocational Technical High School
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