Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Candace Turner

Candace Turner

Social Service Worker
Dahlonega,GA

Summary

I am a highly motivated self-starter who is results driven. I also have valuable education and seasoned work experience in the social services field. I have recent experience working remotely. And I am seeking a fully remote position working on a crisis hotline.

Overview

19
19
years of professional experience
4
4
years of post-secondary education

Work History

Property Inspector

Mueller Services, Inc.
Tonawada N.Y (remote), United States
03.2020 - 05.2022
  • Remote Field position
  • Autonomous, metric driven, fast-paced role with little supervision
  • Accurately completing home inspection services and data collection for insurance and valuation customers
  • Calling borrowers and homeowners to schedule data collection and inspections
  • Conducting phone and onsite interviews regarding property specifics including but not limited to building materials, year built, private property protection, additions, renovations or construction, etc.
  • Collecting photographs of the interior and exterior of the property including but not limited to photos of the roof, all sides of the home, exterior amenities and hazards, external obsolescence, heating, plumbing, electrical systems, interior furnishings and building materials
  • Identifying and reporting on hazards, quality or condition of the property, outbuildings and the surrounding neighborhood if applicable
  • Measuring the perimeter of the property using a wheel and inputting accurate diagram of the home including square footage and different components into mobile application
  • Measuring portions of the interior and diagramming rooms, amenities, etc.
  • Creating reports documenting all data collected for each property inspected and sending them to my manager on time
  • Attending all trainings and meetings as directed by my manager

Case Manager, Youth Program Coordinator

The Place Of Forsyth County, Inc.
Cumming, GA
01.2010 - 01.2014
  • Providing effective comprehensive case management to clients regarding emergency needs such as preventing homelessness, financial assistance pertaining to rent, mortgage, utilities, medication, etc., and referrals for appropriate support services
  • Building close relationships with other organizations to provide individualized comprehensive case management
  • Effectively facilitating and coordinating all Youth Program events, such as school supply donation drives and distribution, Christmas present donations and distribution, and YMCA scholarships
  • Effectively providing clients with informal counseling regarding finances and problem resolution
  • Maintaining required daily documentation
  • Effectively supporting employees and agency Director
  • Attending all training sessions and staff meetings as directed by agency Director

Child Protective Services Intake Worker

Department Of Family And Children Services
Dahlonega, GA
01.2007 - 01.2010
  • Receives & documents reports of suspected child abuse and neglect
  • Interviews people making reports, documents all allegations of abuse and neglect, conducts both GCIC criminal and GA CPS background searches on all persons included in the allegations
  • Completes risk level assessments for each child's level of harm
  • Determines appropriate county service interventions, as well as, appropriate response times for Child Protective Services Investigators to make initial contact with the minor children
  • Assigns cases of suspected abuse or neglect to CPS Investigators
  • Provides resources and referrals to families for other community support services
  • Serves as a liaison with other community agencies
  • Attends all court proceedings, submits legal documents, and provides excellent court testimony, as directed by CPS Supervisor and County Director
  • Conducts home visits and interviews family members
  • Maintains all case records and legal documentation in both the Georgia CPS database and client's paper files
  • Places children into foster or a relative placements, as directed by CPS Supervisors and/or County Director
  • Completes courtesy interviews for other counties
  • Plans and coordinates the delivery of services which reflects the standards of best practice, cultural competence, client advocacy and community needs
  • Attends staff meetings, staff training, regular supervisory conference, and other agency or community meetings as requested
  • After hours on-call rotation
  • Maintains and increases knowledge and skills through attendance of meetings, conferences, training seminars and in-service training sessions as scheduled by CPS Supervisor and/or County Director
  • Performs adand/or appropri County Director

Community Service Individual

Georgia Mountains Community Services
Gainesville, GA
11.2003 - 12.2007
  • Effectively assisting Program Coordinator to develop and implement a new crisis program that assess suicidal and homicidal ideations and intentions for children and teens, servicing 13 counties
  • Accurately assessing each client's risk level
  • Successfully determining appropriate intervention for client's individual needs based on cognitive abilities and risk levels
  • Determining client's appropriate placement in either a two week respite foster home, inpatient psychiatric care, or developing in-home safety plans to make clients and their families feel safe, as appropriate
  • Maintaining daily contact with clients and foster parents
  • Effectively assisting clients by providing daily1:1 counseling and therapeutic exercises regarding their behavioral health
  • Developing strong interpersonal communication skills to promote relationship building with both community services and Foster Parents
  • Effectively training Foster Parents based on individual client's behavioral needs, cognitive abilities, and current risk level
  • Coordinating referrals and direct support for clients
  • Resolving problems, improving operations and providing exceptional service to clients and their families
  • On-call 24/7
  • Working under supervision of Program Coordinator
  • Attending all trainings and meetings as directed by Program Coordinator

Treatment Team Leader

Hawai'i Behavioral Health LLC
Maui, Hawai'i
07.1999 - 07.2003
  • Successfully working as a member of a team to assess client's behavioral needs, and writing individual treatment plans that addresses client's needs, pluss review and revises them regularly, as needed
  • Effectively leading treatment teams consisting of Therapists, Community Support Individuals, Department of Education, Department of Family and Children Services, Department of Juvenile Justice, addiction recovery groups, medical professionals, community services and outreach, foster parents, biological parents
  • Successfully overseeing the implementation of individual treatment plans by supervising each team members progress towards the decided treatment goals, and assessing client's improvements
  • Effective in-home training of foster parents per individual client's behavioral needs
  • completes risk level assessments for children
  • Serving as a liaison between treatment teams and Program Coordinator
  • Working under supervision of Program Coordinator
  • Managing schedules, accepts time off requests and finds coverage for shifts
  • Managing employees payroll by accepting time sheets and forwarding them to main office
  • Sucessfully building relationships in the community
  • Enlisting support of volunteers and collaborating with businesses and community members
  • Attending all training and meetings, as directed by Program Coordinator

Domestic Violence Advocate

Project Safe
Athens, GA
01.1998 - 07.1999
  • Accurately screening callers on the crisis hotline for shelter acceptance/appropriateness and giving referrals for community support services
  • Meeting clients in the community to deliver them to secure shelter location
  • Interviewing clients and their children to obtain key information for case planning and management
  • Counseling individuals and families regarding mental health, substance abuse, physical abuse and rehabilitation issues
  • Successfully co-Facilitated weekly support group for community members suffering from domestic violence
  • Obtaining and suppling information to coordinating agencies, such as Department of Family and Children Services, Department of Education, law enforcement, churches, etc. to provide best possible support to clients
  • Securing housing, medical care and employment for clients by collaborating with various community agencies
  • Working flexible hours across night, weekend and holiday shifts
  • Rotating on-call schedule
  • Preparing variety of different written communications, reports and documents for various purposes
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.
  • Providing immediate crisis intervention
  • Attending all trainings and meetings as directed by Program Coordinator

Education

Bachelor of Arts - Psychology

University of Georgia, Athens, GA
01.1997 - 06.1999

Associate of Arts - Psychology

Gainesville College, Gainesville, GA
01.1995 - 01.1997

Skills

Good Telephone Etiquette

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Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Property Inspector - Mueller Services, Inc.
03.2020 - 05.2022
Case Manager, Youth Program Coordinator - The Place Of Forsyth County, Inc.
01.2010 - 01.2014
Child Protective Services Intake Worker - Department Of Family And Children Services
01.2007 - 01.2010
Community Service Individual - Georgia Mountains Community Services
11.2003 - 12.2007
Treatment Team Leader - Hawai'i Behavioral Health LLC
07.1999 - 07.2003
Domestic Violence Advocate - Project Safe
01.1998 - 07.1999
University of Georgia - Bachelor of Arts, Psychology
01.1997 - 06.1999
Gainesville College - Associate of Arts, Psychology
01.1995 - 01.1997
Candace TurnerSocial Service Worker