Candace Turner
Blairsville,United States
Summary
I am a highly motivated self-starter with proven results in aiding in the development and implementation of complex behavioral service programs, as well as, the coordination and facilitation of social services, and case management. I am also especially spectacular at the collection, entry, analysis, and synthesis of data. I have an eye for detail and a drive for accuracy. Plus, I am blessed in the art of customer service. I am seeking longevity in a dynamic full-time position inside an office setting.
Overview
25
25
years of professional experience
Work History
Residential Assistant (RA)
Mount Sinai Wellness Center
04.2023 - 06.2024
- Providing support and informal counseling to patients throughout their treatment; daily observations of each assigned patient and completing daily notes into the patient's EMR; helping guide the patient in appropriate behaviors; encouraging patients to attend all groups, medical appointments, and clinical appointments
Property Inspector
Mueller Services, Inc.
03.2018 - 05.2022
- Autonomous, metric driven, fast-paced role with little supervision; accurately completing home inspection services and data collection for valuation customers; calling borrowers and homeowners to schedule data collection and inspections; arriving to properties unannounced to conduct exterior home inspection services; following up with borrowers and homeowners through phone call or text if necessary; conducting phone and onsite interviews regarding property specifics including, not limited to building materials, year built, private property protection, additions, renovations or construction, etc.; collecting photographs of the interior and exterior of the property including but not limited to photos of the roof, all sides of the home, exterior amenities and hazards, external obsolescence, heating, plumbing, electrical systems, interior furnishings and building materials; identifying and reporting on hazards, quality or condition of the property, outbuildings and the surrounding neighborhood if applicable; measuring the perimeter of the property using a wheel and inputting accurate diagram of the home including square footage and different components into mobile application
- Remote Field position
Case Manager, Youth Program Coordinator
The Place of Forsyth County, Inc.
01.2010 - 01.2014
- Providing effective case management to clients regarding emergency needs, such as, preventing homelessness, and financial assistance pertaining to rent, mortgage, utilities, medication, etc., plus referrals for appropriate support services; working closely with other organizations to provide individualized comprehensive case management; effectively facilitating and coordinating all Youth Program events, such as school supply donation drives and distribution, Christmas present donations and distribution, and YMCA scholarships; informal counseling regarding finances and problem resolution; maintaining daily documentation
Child Protective Services Intake Worker
Lumpkin County Department of Family and Children Services
01.2007 - 01.2009
- Receiving & documenting reports of suspected child abuse and neglect; interviewing people making reports; conducting both GCIC criminal and GA CPS background searches on all persons included in the allegations; completing risk level assessments for each child's level of harm in the household; determining appropriate county service interventions, as well as, appropriate response times for CPS Investigators to make initial contact with minor children; assigning cases of suspected abuse or neglect to CPS Investigators; providing resources and referrals to families for other community support services; serving as a liaison with other community agencies; attending all court proceedings, submitting legal documents, and provides excellent court testimony, as directed by CPS Supervisor and County Director; conducting home visits; interviewing family members; maintaining all case records and legal documentation in both the Georgia CPS database and client's paper files; placing children into foster homes or a relative placements, as directed by CPS Supervisors and/or County Director; completing courtesy interviews for other counties; planning and coordinating the delivery of services which reflects the standards of best practice, cultural competence, client advocacy and community needs; providing on-call, after hours emergency services according to agency requirements; maintaining and increasing knowledge and skills through attendance of meetings, conferences, training seminars and in-service training sessions as scheduled by CPS Supervisor and/or County Director
Community Service Individual
Georgia Mountains Community Services
11.2003 - 12.2007
- Effectively assisting Program Coordinator to develop and implement a new crisis program that assess suicidal and homicidal ideations and intentions for children and teens, servicing 13 counties; proven assessments for each client's risk level; proven determination of appropriate interventions for client's individual needs; facilitating foster parent's training based on client's cognitive abilities and their risk levels; successfully placing clients in either a crisis respite foster home, inpatient psychiatric care, or developing in-home safety plans to make clients and their families feel safe, as appropriate; maintaining daily contact with clients and foster parents; effectively assisting clients by providing daily one on one counseling services and therapeutic exercises; developing strong interpersonal communication skills to promote relationship building with both community services and Foster Parents; coordinating referrals and direct support for clients; resolving problems; improving operations; providing exceptional service to clients and their families
Treatment Team Leader
Hawai'i Behavioral Health LLC
07.1999 - 07.2003
- Effectively leading treatment teams consisting of Therapists, Community Support Individuals, Department of Education, Department of Family and Children Services, Department of Health, Department of Juvenile Justice, addiction recovery groups, medical professionals, community services and outreach, foster parents, and biological parents; successfully working as a member of a team to assess client's behavioral needs; writing individual treatment plans that correctly reflects client's needs, plus, reviewing and revising them regularly, as needed; successfully overseeing the implementation of individual treatment plans by supervising each team members progress towards the decided treatment goals, and assessing client's improvements; effective in-home training of foster parents per individual client's behavioral needs; completing risk level assessments for children; serving as a liaison between treatment teams and Program Coordinator; managing employees schedules, accepting time off requests and finding coverage for employees shifts; managing employees payroll by accepting time sheets and forwarding them to main office; proven networking skills by enlisting support of volunteers and collaborating with businesses and community members; minimizing resources and time losses by addressing employee or production issues directly and implementing timely solutions in a timely manner
Education
Bachelor of Arts & Sciences - Psychology
University of Georgia
Athens, GA12.2024
Associate of Arts & Sciences - Psychology
Gainesville College
Gainesville, GA01.1995
Skills
- Program development and implementation
- Case management
- Intake
- Crisis management
- Informal counseling
- Customer service
- Data entry
Timeline
Residential Assistant (RA)
Mount Sinai Wellness Center
04.2023 - 06.2024
Property Inspector
Mueller Services, Inc.
03.2018 - 05.2022
Case Manager, Youth Program Coordinator
The Place of Forsyth County, Inc.
01.2010 - 01.2014
Child Protective Services Intake Worker
Lumpkin County Department of Family and Children Services
01.2007 - 01.2009
Community Service Individual
Georgia Mountains Community Services
11.2003 - 12.2007
Treatment Team Leader
Hawai'i Behavioral Health LLC
07.1999 - 07.2003
Associate of Arts & Sciences - Psychology
Gainesville College
Bachelor of Arts & Sciences - Psychology
University of Georgia
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