Overview
Work History
Education
Skills
Timeline
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Candace Urbanowski

Lafayette,LA

Overview

16
16
years of professional experience

Work History

Regional Leader of Training

Raising Cane's
Plano, TX
09.2022 - Current
  • Collaborated with cross-functional teams to develop new programs, company initiatives, or identified gaps to support sustained results.
  • Cultivate development of Area Restaurant Training team through implementing culture focused on development to support over 70% internal pipeline in the Region.
  • Lead Virtual workshops for NIP Salary Leaders, supported in RSO Re-immersion, and provide collaboration in new Training programs.
  • Create training plans to address gaps from leading indicators from weekly, period, quarterly, and yearly reviews coaching Area Leader Training Team to increase retention, Training capacity over 54%, and build succession plans for set objectives .

Area Leader of Training

Raising Cane's
Lafayette, LA
09.2018 - 09.2022
  • Partner and support Area Focus Restaurants by Business Unit Leader providing feedback, development, and support through training systems.
  • Provided company support in New Restaurant Openings, Franchise merger, Aloha installs, and recruiting 50/50 efforts.
  • Trained over 13 new in position Area Leader of Training as a BU Team Trainer.
  • Compose, support, and implement individualized training plans for over 20 Restaurants along with support training gaps for operational effectiveness.
  • Support in Training Restaurants capacity, execution, and re-certifications for execution of Manager effectiveness.
  • Monitored area performance metrics and identified areas for improvement providing coaching and development to Leaders.

Certified Training General Manager

Chilis's Bar and Grill
Lafayette, LA
05.2011 - 09.2018
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales for key performance indicators.
  • Support in training over 26 new Managers in 3 years.
  • Provided Leadership and mentorship for Culture of Accountability Modules for Managers and lead over 40 Managers around Behavioral Interviewing skills to optimize hiring practices.
  • Emerge and Verge General Manager program graduate with high focused on communication, strategics planning, and providing guidance to foster culture of growth as a multi unit Leader.
  • Implemented successful business strategies to increase goals and plans long-term objectives.

Manager

Chilis's Bar and Grill
Lafayette, LA
06.2008 - 05.2011
  • Recruited, hired, trained, and retained new team members for numerous locations.
  • Coordinated weekly schedules for appropriate coverage to meet financial goals while lowering labor percentage.
  • Execute operational standards to execute high food safety and brand standards to maximize team performance.

Education

Bachelor of Liberal Arts - Public Relations, Minor English And Business

University of Louisiana At Lafayette
Lafayette, LA
05-2008

Master of Business Administration- in Progress - Human Resource Management-

University of Louisiana At Lafayette
Lafayette, LA

Skills

  • Team Management
  • Decision Making
  • Sales Planning
  • Staff Oversight
  • Meetings and Presentations
  • Talent Acquisition
  • Operations Management
  • Public Speaking
  • Interpersonal Communication Skills
  • Critical Thinking
  • Time Management

Timeline

Regional Leader of Training

Raising Cane's
09.2022 - Current

Area Leader of Training

Raising Cane's
09.2018 - 09.2022

Certified Training General Manager

Chilis's Bar and Grill
05.2011 - 09.2018

Manager

Chilis's Bar and Grill
06.2008 - 05.2011

Bachelor of Liberal Arts - Public Relations, Minor English And Business

University of Louisiana At Lafayette

Master of Business Administration- in Progress - Human Resource Management-

University of Louisiana At Lafayette

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Candace Urbanowski