Candace van Tovar
Las Vegas,NV
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Pursuing a full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Safety-conscious team member with excellent communication skills and an eye for detail. Physically dexterously monitor premises through advanced security cameras. Skilled at handling and resolving conflicts professionally.
Overview
13
13
years of professional experience
Work History
In-Home Caregiver
Private Duty In-Home Care
Las Vegas
2019.10 - Current
- Necessitated routine care and documentation compliance, Quality of life monitoring and intervention, Implementation of total Care Plan procedures
- Provided patients with assistance in completing daily tasks, reducing the daily burden on family members.
- Facilitated consistent communication between clients, their families, and healthcare professionals to ensure a comprehensive understanding of individual care requirements.
- Contributed to an overall positive caregiving experience by offering emotional support during challenging or difficult times.
- Maintained detailed records of client information, including medical history, personal preferences, goals, and care plan updates.
- Developed individual care plans for clients based on specific needs.
- Developed and implemented care plans for clients.
- Trained new staff members on best practices for home health care.
- Delivered top-notch care for children with developmental disabilities, acquired illnesses or injuries.
- Delivered timely transportation services for medical appointments, grocery shopping, social events, or other necessary errands.
Security Officer
Circus Circus, Las Vegas - MGMRI
Las Vegas
2014.12 - 2019.01
- Prevention losses and damages to property and patrons, Exemplary customer service inclusive of emergency situations, High conflict resolution intervention, MGMRI data base experience, Adherence to Lost and Found policies and procedures
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Swing Manager
Darmody Enterprises, Boise, ID
Boise
2011.09 - 2014.07
- Stock and product maintenance and organization, Inbound telecommunications, Guest inquiry response, Varying use of company equipment
- Oversaw balancing of cash registers, reconciled transactions, and deposited the establishment's earnings to the bank.
- Reviewed pricing and ordered food ingredients, kitchen appliances, and supplies.
- Streamlined order processing for faster service times, contributing to positive customer feedback.
- Enhanced team efficiency by implementing effective scheduling and staff management strategies.
- Improved overall guest experience by working alongside front-of-house staff during peak hours, addressing any issues proactively before they escalated further.
- Resolved customer complaints promptly, fostering loyalty and repeat business through excellent service recovery efforts.
- Boosted sales by developing promotional strategies and special offers in collaboration with the marketing team.
- Limited portion sizes and used garnishes to control food costs.
- Utilized advanced problem-solving skills in managing unforeseen challenges or emergencies while maintaining composure under pressure.
- Increased customer satisfaction by maintaining a clean and organized restaurant environment.
- Kept facility compliant with health codes, sanitation requirements, and license regulations, alleviating potentially heavy fines.
Education
Certificate - Medical Billing And Coding
DeVry University
Henderson, NV03.2019
Skills
- Compassionate Caregiving
- Client Confidentiality
- Behavior redirection
- Multitasking Abilities
- Detail Oriented
- Complex Problem-Solving
- Conflict de-escalation
- Superior customer service
- Conflict resolution techniques
- Visitor tracking
- Relationship building and management
- Work ethic
- ID Verification
Timeline
In-Home Caregiver
Private Duty In-Home Care
2019.10 - Current
Security Officer
Circus Circus, Las Vegas - MGMRI
2014.12 - 2019.01
Swing Manager
Darmody Enterprises, Boise, ID
2011.09 - 2014.07
Certificate - Medical Billing And Coding
DeVry University
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