Summary
Overview
Work History
Education
Skills
Timeline
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Candace Vasquez

Glendora,CA

Summary

Retail professional prepared to excel in leading teams within dynamic retail environment. Possesses track record of improving store operations and customer engagement. Recognized for strong team collaboration, adaptability, and results-driven mindset. Known for effective communication, leadership, and problem-solving abilities.

Overview

7
7
years of professional experience

Work History

Retail Team Lead

Party City
09.2020 - Current
  • Improved customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Monitored daily sales reports to track progress toward goals, identifying opportunities for improvement or corrective action as needed.
  • Evaluated employee performance regularly through observation and feedback discussions to promote continuous improvement.
  • Maintained store cleanliness, organization, and visual merchandising standards for an optimal shopping experience.
  • Resolved escalated customer complaints with diplomacy, preserving the company''s reputation for excellent service.
  • Conducted thorough staff training sessions on new products, promotions, policies, or procedures to ensure consistent knowledge across the team.
  • Reduced inventory shrinkage by conducting regular audits and implementing loss prevention measures.
  • Managed efficient cash register operations.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Performed cash, card, and check transactions to complete customer purchases.

Caregiver, Special Needs

California Respite Care
10.2019 - 01.2020
  • Developed strong relationships with clients and families, fostering trust and open communication regarding care plans.
  • Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
  • Offered support to assist with supervising special needs individuals in home.
  • Supported clients'' educational goals through active participation in school activities and events.
  • Assisted with daily living activities, running errands, and household chores.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Scheduled daily and weekly care hours for client caseload.

Team Member

Del Taco
11.2017 - 08.2018
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Expedited food preparation by assembling orders quickly while adhering to presentation standards and portion control guidelines.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Streamlined order processing with accurate cash handling and prompt communication with kitchen staff.
  • Processed orders on POS system and accepted cash and charge payments.

Education

High School Diploma -

Charter Oak High School
Covina, CA
05-2019

Skills

  • Scheduling and staffing
  • Store operations
  • Point of sale systems
  • Merchandise display
  • Customer service
  • Time management
  • Multitasking Abilities
  • Store opening and closing

Timeline

Retail Team Lead

Party City
09.2020 - Current

Caregiver, Special Needs

California Respite Care
10.2019 - 01.2020

Team Member

Del Taco
11.2017 - 08.2018

High School Diploma -

Charter Oak High School

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Candace Vasquez