Summary
Overview
Work History
Education
Skills
Timeline
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CANDACE VRAZEL

Houston,TX

Summary

Skilled Branch Manager with demonstrated success in coordinating team and financial activities. Friendly and adaptable professional with remarkable leadership and program management skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

11
11
years of professional experience

Work History

Branch Operations Manager

Danners Inc
02.2017 - Current
  • Maintained friendly and professional customer interactions.
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.
  • Performed monthly compliance checks.
  • Assessed employee performance and developed improvement plans.
  • Trained employees on proper procedures and strategies to improve productivity.
  • Maintained branch files for major accounts, investments and employees.
  • Increased client and supplier satisfaction by solving complex issues with efficient resolutions.
  • Implemented new organizational strategies to strengthen filing systems for billing, receiving and delivery reports to optimize processes.
  • Complied with regulatory guidelines and requirements.
  • Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
  • Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
  • Engaged employees in business processes with positive motivational techniques.
  • Launched new training program to boost employee skills and staff retention rate..
  • Forecasted trends and recommended improvements based on financial risk analyses.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Developed and maintained relationships with external vendors and suppliers.
  • Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
  • Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
  • Devised processes to boost long-term business success and increase profit levels.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Reported issues to higher management with great detail.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.

Emergency Room Technician Supervisor

UTMB Health
01.2013 - 01.2017
  • Assisted with resuscitation, CPR, and emergency airway procedures.
  • Responded quickly and calmly to emergency situations, providing life-saving measures when necessary.
  • Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.
  • Quickly responded to codes and cardiac monitor alarms.
  • Safely transported patients by wheelchair, stretcher, or bed to other units.
  • Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.
  • Worked with nurses to assess patients and prepare for tests and procedures.
  • Assisted with lifting and moving patients.
  • Followed all safety protocols and took necessary precautions while providing care.
  • Assessed nature and extent of illness or injury to establish and prioritize medical procedures.
  • Provided education to familiarize patients with medical treatments and self-care.
  • Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
  • Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
  • Conducted equipment and vehicle checks to maintain continuous and safe operation.

Education

Certification of Completion - Business Operations Management

Management Resources College
Miami, FL
05.2020

No Degree - Business Administration And Management

Texas School of Business
Houston, TX
05.2012

Skills

  • Cash Shipment Oversight
  • Compliance Reporting
  • Strategic Planning
  • Compliance Reviews
  • Staff Supervision
  • Sales Management
  • Employee Development
  • Business Development
  • Human Resources Knowledge
  • Shift Scheduling
  • Relationship Building
  • Risk Mitigation
  • Performance Management
  • Problem Solving
  • Change Management
  • Time Management
  • Organizational Skills
  • Financial Management
  • Decision Making
  • Team Leadership
  • Risk Management
  • Resource Allocation
  • Staff Development
  • Staff Training
  • Financial Services
  • Adaptability and Flexibility
  • Attention to Detail
  • Team Supervision
  • Financial Administration
  • Excellent Work Ethic
  • Risk Analysis
  • Investment Guidance
  • Operations Management
  • Documentation
  • Conflict Resolution
  • Verbal/Written Communication
  • Client Relationship Management

Timeline

Branch Operations Manager

Danners Inc
02.2017 - Current

Emergency Room Technician Supervisor

UTMB Health
01.2013 - 01.2017

Certification of Completion - Business Operations Management

Management Resources College

No Degree - Business Administration And Management

Texas School of Business

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CANDACE VRAZEL