Candace Williams
Antioch ,CA
Summary
Highly efficient , well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Efficiency-driven clerical team member with demonstrated abilities in managing files, organizing records and coordinating paperwork. Devoted to enhancing team performance with smooth administrative support. Proficient Software and Software user.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Clerk
United Postal Service
Oakland , CA
04.2018 - 08.2022
- Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
- Interacted with customers by phone, email or in-person to provide information.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
- Reviewed order data to verify transactions and shipping dates.
- Received and routed business correspondence to correct departments and staff members.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Managed multiple projects simultaneously using organizational and analytical skills.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Informed and supported business leaders through consistent communication and administrative support duties.
Receptionist
Hello Fresh
Richmond , CA
06.2014 - 12.2016
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
- Managed multiple tasks and met time-sensitive deadlines.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Answered phone promptly and directed incoming calls to correct offices.
- Sorted, received and distributed mail correspondence between departments and personnel.
- Scheduled and confirmed appointments and meetings for senior management team.
- Monitored and screened visitors to verify accessibility to inter-office personnel.
- Liaised with vendors, contractors and professional services personnel to properly process orders.
Cashier
Walmart
Martinez , CA
10.2011 - 09.2013
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
Education
Diploma - General Studies
Pittsburg High School
Pittsburg CA 06.2004
Skills
- Customer Service
- Visitor and Customer Relations
- Data Entry and Database Software
- Call Answering and Routing
- Positive Attitude and Energetic
- Critical Thinking
- Appointment Confirmation
- Administrative and Clerical Support
- Multi-Line Telephone Skills
- Time Management
- Complex Problem-Solving
- Speaking
- Troubleshooting
- Microsoft Office
- Microsoft Excel
- Data Entry and 10-Key
- Mail Processing
- Billing and Invoicing
Timeline
Clerk
United Postal Service
04.2018 - 08.2022
Receptionist
Hello Fresh
06.2014 - 12.2016
Cashier
Walmart
10.2011 - 09.2013
Diploma - General Studies
Pittsburg High School
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