Candace Williams
Antioch ,CA
Summary
Highly efficient , well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Efficiency-driven team member managing files, organizing records and coordinating paperwork.
Devoted to enhancing team performance with smooth support.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Mm professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
20
20
years of professional experience
Work History
Volunteer
Sunnyside Day Care
10.2023 - 01.2024
- Used strong interpersonal communication skills to convey information to others.
- Promoted environmental awareness with educational workshops and hands-on activities.
- Completed daily domestic tasks in shelters and group homes to assist people in need.
- Guided troubled individuals to tools and resources necessary for healing.
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
Senior Representative
AIM Mail Center
08.2022 - 09.2023
- Supported team members in their daily tasks, fostering a cohesive and productive work environment.
- Collected, arranged, and input information into database system.
- Managed inventory to provide customers with access to products in high demand.
- Resolved issues through careful research and follow-up with customers.
- Interacted with customers regularly to maintain and enhance relationships.
Clerk
United Postal Service
04.2018 - 08.2022
- Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
- Interacted with customers by phone, email or in-person to provide information
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs
- Received and routed business correspondence to correct departments and staff members.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff
Receptionist
Hello Fresh
06.2014 - 12.2016
- Confirmed appointments, communicated with clients and updated client records.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Sorted, received and distributed mail correspondence between departments and personnel.
- Scheduled and confirmed appointments and meetings for senior management team.
- Liaised with vendors, contractors and professional services personnel to properly process orders.
- Answered central telephone system and directed calls accordingly.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Kept reception area clean and neat to give visitors positive first impression.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Education
Diploma - General Studies
Pittsburg High School
06.2004
Skills
- Customer Service
- Visitor and Customer Relations
- Call Answering and Routing
- Positive Attitude and Energetic
- Critical Thinking
- Appointment Confirmation
- Administrative and Clerical Support
- Multi-Line Telephone Skills
- Time Management
- Complex Problem-Solving
- Troubleshooting
- Microsoft Office
- Mail Process
- Volunteer Recruitment
- Disability Awarenesses
- Mobile notary services
Timeline
Volunteer
Sunnyside Day Care
10.2023 - 01.2024
Senior Representative
AIM Mail Center
08.2022 - 09.2023
Clerk
United Postal Service
04.2018 - 08.2022
Receptionist
Hello Fresh
06.2014 - 12.2016
Diploma - General Studies
Pittsburg High School
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